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Fresno Senior Living
- Assisted Living Facilities
- Fresno, CA
About this business
Location details
1715 E Alluvial Ave, Fresno, CA, 93720, United States
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We (two siblings went with me) were not impressed at all.
Business response:
Hi A Place For Mom Customer, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit.
My mom is loving it there. She's eating better than she has in years - there's lots of good selection for food. The rooms are beautiful and everthing seems new and nice. The caregivers are around, but my mom is in independent living so I can't really comment on the care services. She's going to exercise classes every day and making friends. There's plenty going on - places to go and things to do. She's busy.
Business response:
We appreciate your positive review about your recent experience with us!
I visited July 5th. I liked the facility. A move in special of $1900./month for a one bedroom, a separate mini-kitchen and a balcony. The only increase in monthly rent is cost of living increases. A $1500 non refundable deposit. A la carte assisted living help.
Business response:
A Place For Mom Customer, thank you for your kind words and this wonderful review!
Visited Carrington Pointe yesterday. The community was nice but did not rank higher than the two properties we visited recently (Windham - Fresno and Quail Park - Visalia) The common areas and apartment were attractive. The food was okay. :) Did not get a warm or friendly feeling from the current residents.
Business response:
A Place For Mom Customer, we really appreciate your feedback!
limited menu, separate eating areas, Mad dash for meals.
Business response:
Hello A Place For Mom Customer, we appreciate you taking the time to leave us this feedback.
Very nice facility. Large rooms. The people were friendly and helpful. Had to get your own emergency button if you wanted one.
Business response:
Hi A Place For Mom Customer, we are very happy to have provided you with such a positive experience!
This is a little bit difficult. The actual care givers were nice and friendly but we had a disagreement with billing when my mom left. We have a very low opinion of the administrative staff. Even though some areas are going to be higher, the overall is going to be low due to our bad experience at the end.
Business response:
Thank you for your feedback. We’re glad to hear you had positive experiences with our caregivers and we’re sorry to learn there were challenges during your transition. We’ll share your comments with our team as we work to improve.
Yes they have room service, WITH a $10.00 charge per plate, per that service. Grubhub doesen't' even charge that!! $20 for laundry They have taken away the right for residents to put a wreath on their door. The staff is so short, there are times when residents can't do some activities. They use to take out the trash. No, the resident must take care of that. What will they take away or charge for next?????
Business response:
Every resident and family receive a resident handbook which outlines all of the service details in greater specificity. While we may charge for some of these services; some have no cost alternatives such as the laundry. In regard the room service (which is only $5), we believe that it’s preferable and beneficial for our residents to enjoy socializing in the dining room among friends. Also, some AL residents can receive assistance with trash collection.
Before covid it would be a 4.5 out of 5 stars, and after covid they had to close down completely which we understand. The only way we could see our loved one, was to call her and she come outside. There was two ways we could do it, either come outside, or we could go to her patio and she could stand at her window and talk. She is 96 years old and we felt that she was to unstable to stand outside. The temperature in the summer time can be well over 100 and in the winter it can go down to the 30s, meeting outside was a little ... read more
Business response:
Your review is very concerning to us. We would appreciate if you would contact our community by calling (559) 298-4900 to speak with our Executive Director about your recent experience.
Frequently asked questions about Fresno Senior Living
How is Fresno Senior Living rated?
Fresno Senior Living has a 4.3 star rating with 210 reviews.
When is Fresno Senior Living open?
Fresno Senior Living is open now. It is open 24/7.