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Friendship Chrysler Jeep Dodge Ram
- Bristol, TN
About this business
Location details
3193 West State Street, Bristol, TN, 37620, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
Totally and completely unsatisfied We were going to purchase a used pickup, with check in hand after speaking w/ salesman. It was a white 2005 4 door F150. We drove over 1400 miles and spent over $700.00 round-trip. We were told the vehicle was ready to go; it had been all serviced and the shop went through the truck and he would have it cleaned before we got there. I also spoke to someone in the office with questions and he told me "The service dept. goes completely through all our used vehicles and all safely points are ch... read more
Business response:
I am very sorry to hear that we had a big miss -communication with the 2005 Ford F-150. I hate that you waisted so much time to find out it was not what you were expecting. I do not know if we could some how make it up to you with a Great Price on a different truck. If we can then we need to make sure that you receive a lot of photos before a long drive. Thank you very much for the opportunity and sorry once again
Didn't honor their commitment I purchased a jeep commander in the winter months. Was told by the salesman that they would not detail the vehicle the day I purchased it as it was snowing outside. The salesman gave me his card and said he would arrange for detailing whenever I chose to return with the vehicle for free. I returned with the vehicle and not only was it not detailed as promised, but it didn't appear that any attempt had been made to even clean bug spots off of the hood. This vehicle had numerous problems after pur... read more
Business response:
I do apologize for your salesman not getting your vehicle detailed after your recent purchase with us. Please contact me, Nico Lopez at (423)764-0161 and I will arrange for your Commander to be completely cleaned and detailed at your earliest convenience. Customer satisfaction is our #1 priority here at the dealership so please contact me as soon as possible. Thank you again and I hope to hear from you soon ~ Nico.
Frequently asked questions about Friendship Chrysler Jeep Dodge Ram
How is Friendship Chrysler Jeep Dodge Ram rated?
Friendship Chrysler Jeep Dodge Ram has a 4.6 star rating with 3,282 reviews.
When is Friendship Chrysler Jeep Dodge Ram open?
Friendship Chrysler Jeep Dodge Ram is closed now. It will open at 8:30 a.m.