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Friendship Chrysler Jeep Dodge Ram
- Bristol, TN
About this business
Location details
3193 West State Street, Bristol, TN, 37620, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
Air/heat 2017 Dodge Ram. Air/heat problems since 2018. Problem dismissed by service crew until warranty ran out will cost over $1000 to fix. Now heat does not work since 2019. This should not happen to such a new truck. Will not buy there again unless problem fixed.
Don't like car shopping Don't like being lied too not once but three times. I don't think it's so much this dealership as it is all the underhanded tricks that try to pull.
Wouldn’t let these liars touch my vehicle ever!!!! Made the appt in advance and no one checked apparently to see if my part had been received and they lied about the part being there and not a problem to fix my vehicle but when my vehicle was in their possession, they were suppose to be fixing it while I was waiting, it wasn’t fixed and the part was on back order, I suppose whoever made the appt failed to check or the parts people failed to check either way they lied to my face and I’m guessing they won’t have a problem liei... read more
Very satisfied Emailed the dealership few days ahead told them what I could Afford and what i was looking for. They responded with several emails and suggestions and sent photos and links to several cars. Went to the lot and was greeted with smiling faces and treated well. Ended up buying one of the vehicles I’d seen in the Info some to me.
Business response:
Thanks for the kind words Brandon, we love to hear about great customer experiences! Enjoy your new Vehicle and we look forward to helping you again soon! Thank you for being part of our Friendship Family!
They Wasted My Time And Deceived Me I got interested in a white 2011 Toyota Prius they now have. I was interested in swapping my 2014 Elantra for it (so I'd get better gas mileage and get $$$ back). Someone named Ashley Stone told me via email that "I could probably swap them and get a positive amount back for the Prius", meaning that I'd probably get cash back on the swap. I told them I'd be up the next day to drive the car. I drove the car with Jessica Bellamy with me (their sales lady). They drove my very n... read more
Business response:
Hey, Joseph. As we all know, there are two sides to every story. Treating our employees respectfully, however, is something we stand behind strongly. We wish you well in your future endeavors.
Ok Service The dealership could have done a better job making us feel good about purchasing our vehicle. Was not well at all.
Well, I wish I had a good experience.. I guess they did what they were supposed to, give me the least they could and then charge me as much as they could. But I let it happend so I guess it's my own fault. Two-faced company.
Making Friends and selling cars I had dealt with 5 other car lots telling them what I'm wanting and how much I wanted to pay.I drove to each and every one with them guaranteeing they can put me into a new vehicle,when leaving everyone all i left with was my self my son and my old truck.I finally tried Friendship and talked with many people there telling them the exact same thing i told every other and also what they all had put me through.Friendship never once tried to make me drive down and waste my time,They would call wit... read more
Totally and completely unsatisfied We were going to purchase a used pickup, with check in hand after speaking w/ salesman. It was a white 2005 4 door F150. We drove over 1400 miles and spent over $700.00 round-trip. We were told the vehicle was ready to go; it had been all serviced and the shop went through the truck and he would have it cleaned before we got there. I also spoke to someone in the office with questions and he told me "The service dept. goes completely through all our used vehicles and all safely points are ch... read more
Business response:
I am very sorry to hear that we had a big miss -communication with the 2005 Ford F-150. I hate that you waisted so much time to find out it was not what you were expecting. I do not know if we could some how make it up to you with a Great Price on a different truck. If we can then we need to make sure that you receive a lot of photos before a long drive. Thank you very much for the opportunity and sorry once again
Frequently asked questions about Friendship Chrysler Jeep Dodge Ram
How is Friendship Chrysler Jeep Dodge Ram rated?
Friendship Chrysler Jeep Dodge Ram has a 4.6 star rating with 3,281 reviews.
When is Friendship Chrysler Jeep Dodge Ram open?
Friendship Chrysler Jeep Dodge Ram is closed now. It will open at 8:30 a.m.