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Friendship Chrysler Jeep Dodge Ram

4.9
  • Bristol, TN

About this business

AutomotiveAuto Parts & SuppliesAuto RepairCar Dealers

See our inventory of RAM Trucks including RAM 1500, JEEP Cherokee, JEEP Wrangler, JEEP Renegade, JEEP Grand Cherokee, JEEP Compass and JEEP Gladiator, Dodge Challenger, Dodge Charger, Dodge Durango, Dodge Grand Caravan, Dodge Journey, Chrysler 300 and Chrysler Pacifica The Friendship Jeep Chrysler Dodge Ram Dealership of Bristol is proud to provide the Friendship Advantage Price Guarantee and exception service to our local cities in TN: Bristol, Kingsport, Blountville, Bluff City, Piney Flats, Erwin, Mountain City, Greenevi... read more

Location details

3193 West State Street, Bristol, TN, 37620, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
SunClosed
4.92,183 reviews
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Hank L.'s profile image
Hank L. 
9 years ago

10 out of 10 for customer service! I would like to commend the staff for the on-line used cars at Friendship Chrysler. From Shelly who answered all my questions and followed through with my requests for specific pictures of the vehicle,(I was coming in from Wisconsin to buy the car) to John Maiden the salesman who was exceptional and picked me up at the airport and finally the service Tech "Rocker" who stopped what he was doing to fix a couple of small things (dome light bulbs). The whole staff was friendly, courteous and pr... read more

Business response:

Thank you very much for taking time out of you day to give us your review. I will make sure to share your comments with our staff that helped with your experience here at Friendship Chrysler Jeep Dodge Ram. Thank You for the Treats you brought our team to snack on and I hope to see you someday again. Let us know if you ever need anything. Thanks, Cody Archer Internet Sales Manager 

Collie45's profile image
Collie45 
9 years ago

Friendly Went to lot to look at a possible trade, met salesman representative there, very good customer care looking at car, driving and making an offer. I have no problem looking at there inventory on my next purchase. 

Business response:

Thank You for giving us the oppratunity to earn your business! I hope that we will get another chance some day soon. Let me know if we can do anything else to have another chance. 

Barbara B's profile image
Barbara B 
10 years ago

Purchase of 2014 Grand Jeep Cherokee I was looking to purchase an SUV to replace a 2006 Isuzu, when I noticed a used 2011 Jeep at the Friendship CJD dealership. I called the owner, Tom Hall, to inquire about vehicle and he was so accommodating, brought the vehicle to me to test drive! After test driving the Jeep and visiting with the salesman, Dale Morrell, I made the decision to order a 2014 Grand Cherokee with the options that suited me. The order was placed and the dealership kept me well informed on the status of the veh... read more

Business response:

Barbara, Thank you so much for your kind words. We appreciate you and everything you have said. Please keep us in mind for all of your service and parts needs as well. We look forward to seeing you and earning your business again in the future. If you need anything you know we are here for you. Karen White 

doug light's profile image
doug light 
10 years ago

great service treated with respect. everything went real well.but we ended up buying a car at another dealer. 

Business response:

Thank you Doug! It means a lot to get a great responds from someone that we did not sell. I am glad that you had a Great experience and hope to have another chance in the near future. 

James M.'s profile image
James M. 
10 years ago

Best Internet Sales Professional My wife and I recently went through the new car buying process. We did a ton of research online and narrowed our focus to Friendship Dodge and one other local dealership. We inquired through the internet to both dealerships and within minutes Nico Lopez Internet Salesman at Friendship Dodge/Jeep contacted us, anwered our questions and set up an appointment. He knows his business and what knows what it takes to make the customer comfortable. I would absolutley recommend Friendship Dodge/Jeep t... read more

James M.'s profile image
James M. 
10 years ago

Great Internet Sales Professional My wife and I recently went through the new car buying process. We did a ton of research online and narrowed our focus to Friendship Dodge and one other local dealership. We inquired through the internet to both dealerships and within minutes Nico Lopez Internet Salesman at Friendship Dodge/Jeep contacted us, answered our questions and set up an appointment. He knows his business and what knows what it takes to make the customer comfortable. I would absolutley recommend Friendship Dodge/Jeep... read more

Business response:

Hey my name is Cody Archer at Friendship. Nico moved to a different location outside the company. We have remained friends and I have forward this message to him James.... He is happy that you and your family are enjoying the Dodge Caravan. I am glad to hear that you have had a Great experience here at Friendship Chrysler, Jeep, Dodge. 

Ivy E.'s profile image
11 years ago

Fast and clear communication! Was inquiring about a car one evening and was surprised to get a prompt response a few moments later. They were very polite and explained what I had inquired about clearly! Very impressed! 

Business response:

I am glad you had a Great Internet Experience with us at Friendship Chrysler, Jeep, Dodge. Let us know if we can help you in the future with any service on your vehicle. We have the best service station in the Tri-Cities that is open 7 AM to 7 PM Monday through Saturday. Hope to get to see you again!! :) 

cm_mar10's profile image
cm_mar10 
11 years ago

Great Customer Service and Friendly My wife and I set out to trade in our truck that was useful, but heavy on fuel. I found a great car at a great price to replace my truck. TJ - salesman at Friendship has great communication skills and is very efficient. I recommend anyone to check this dealership out. The registration has been a little slow, as my temp. tag expires in 4 days and haven't received my state registration yet. Overall, great experience! 

Business response:

I am glad to hear that you had a Great experience here at Friendship Chrysler, Jeep, Dodge. Thank you very much for all of the recommendations you send our way. We would be glad to treat them with as much respect and curtsy as we did you. Also so about the delay on the tags. Some times the paper work going to the dmv, back to us and then to you cause it to take a few extra days. 

Laddertruckie's profile image
Laddertruckie 
11 years ago

Excellent customer service! I found a 2007 Tahoe on cars.com and contacted the dealership via emails. The staff at Friendship Chrysler Jeep Dodge where outstanding in customer service!!! Between the really low price and what they gave me for my trade in, I couldn't pass the deal up and drove my new Tahoe home that evening. The staff bent over backwards for me during the sale and the weeks after!!! Thank you and I would defiantly would recommend them to anyone and when I look to buy another vehicle in the future.....THEY WILL... read more

Business response:

I am sorry about the delay on this response. I am Very Happy to hear how great of an experience you had here at Friendship Chrysler, Jeep, Dodge. Also glad to hear that you will be coming back another day for us to help find the right vehicle for you again. With all of the competition in the market our number one goal is customer service and to hope you come back because of a Great experience. Thank you for you business!! :) 

Frequently asked questions about Friendship Chrysler Jeep Dodge Ram

How is Friendship Chrysler Jeep Dodge Ram rated?

Friendship Chrysler Jeep Dodge Ram has a 4.9 star rating with 2,183 reviews. 

When is Friendship Chrysler Jeep Dodge Ram open?

Friendship Chrysler Jeep Dodge Ram is closed now. It will open tomorrow at 8:00 a.m.