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Friendship Ford

4.9
  • Automotive
  • Bristol, TN

About this business

AutomotiveCar Dealers

Friendship Ford is your trusted local Ford dealer in Bristol, TN, dedicated to meeting all your service, new car sales, and used car sales needs. Our dealership offers an extensive selection of new and used Ford vehicles, ensuring you find the perfect car to match your needs and lifestyle. Our experienced sales team is here to assist you every step of the way, providing personalized service and expert advice. Additionally, we offer a comprehensive range of service and repair options, ensuring your Ford is always in excellent... read more

Location details

3192 West State St, Bristol, TN, 37620, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 8:00 p.m.
Tue08:00 a.m. to 8:00 p.m.
Wed08:00 a.m. to 8:00 p.m.
Thu08:00 a.m. to 8:00 p.m.
Fri08:00 a.m. to 8:00 p.m.
Sat08:00 a.m. to 8:00 p.m.
SunClosed
4.92,681 reviews
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Bill Cody's profile image
Bill Cody 
recommend  Recommended
3 years ago

Bought my truck from Friendship Ford. This is the third truck I have purchased from them. Johnny Necessary has been my salesman each time. Johnny is very friendly and helpful. He located my truck and helped in every way possible. I highly recommend if you are looking for a Ford Truck, go see Johnny. 

Business response:

Hi Bill, thank you for taking the time to notice those efforts and for leaving such an awesome review! At Friendship Ford, we value our customers and we look forward to seeing you on your next visit. Take care! 

Ronald Carver's profile image
Ronald Carver 
recommend  Recommended
3 years ago

First time dealing with them and I was well pleased would recommend them to family and friends 

Business response:

Hi Ronald, we are happy we could make your experience a positive one! We appreciate your recommendation of our dealership! 

Angelia Baker Reynolds's profile image
Angelia Baker Reynolds 
recommend  Recommended
3 years ago

Love this dealership and most of all their service department!! They know how to give their customers the best experience. When I bought my Ford Escape from them years ago, I’d drive over an hour to get them to service my vehicle. I then traded my Escape at a local dealer closer home and their service couldn’t even compare. So, when I had an aggravating experience at the local dealer last week, I decided that I will go back to Friendship Ford even if I have to drive for over an hour. They are at the top of their class and kn... read more

Business response:

Hi Angelia, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! 

Austin Lansing Reitenga's profile image
Austin Lansing Reitenga 
recommend  Recommended
3 years ago

Purchased a vehicle remotely and had it shipped. That was new experience for me. Adam Zarnow took great care of me throughout the entire process. He was honest, helpful and quick to answer any question I had. Great buying experience! 

Business response:

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! 

Billy Lunsford's profile image
Billy Lunsford 
recommend  Recommended
3 years ago

Rick Callin helped me with my purchase today and I was very pleased with the service. He stayed out with me in the rain looking at several vehicles and was very knowledgeable about each one I looked at. He made sure everything was taken care of before I left and was very courteous. I would recommend him for any car purchase you are looking to make. 

Business response:

Thank you for sharing your experience, Billy! Customer service is one of our top priorities, so we really appreciate your positive comments. We're glad Rick could help you out, and we hope you have a great week! 

Karyn Shafer's profile image
Karyn Shafer 
recommend  Recommended
3 years ago

The customer service was outstanding from the service dept. Very accommodating to my schedule, shuttle sercice , and the service advisor. 

Business response:

Thank you for sharing your experience, Karyn! Customer service is one of our top priorities, so we really appreciate your positive comments. See you next time!  

Michelle Knight Horvath's profile image
Michelle Knight Horvath 
recommend  Recommended
3 years ago

Everything was fantastic. Our salesman was great. 5 stars. 

Business response:

Hi Michelle, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! 

Keith Hobbs's profile image
Keith Hobbs 
recommend  Recommended
3 years ago

I bought a 2017 Edge recently from them and was very pleased with the process from start to finish. The salesperson Brian Lawson, was friendly and professional and at no time was I pressured. They worked with me on my trade-in and gave me a great deal. Thank you!!! 

Business response:

Thank you for sharing your experience, Keith! Customer service is one of our top priorities, so we really appreciate your positive comments. We're glad Brian could help you out, and we hope you have a great weekend! 

Shawn Malinowski's profile image
Shawn Malinowski 
recommend  Recommended
3 years ago

The staff is very friendly and knowledgeable 

Business response:

Hello Shawn, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! 

Frequently asked questions about Friendship Ford

How is Friendship Ford rated?

Friendship Ford has a 4.9 star rating with 2,681 reviews. 

When is Friendship Ford open?

Friendship Ford is closed now. It will open tomorrow at 8:00 a.m.