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Friendship Ford
- Automotive
- Bristol, TN
About this business
Location details
3192 West State St, Bristol, TN, 37620, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
RecommendedLove this dealership and most of all their service department!! They know how to give their customers the best experience. When I bought my Ford Escape from them years ago, I’d drive over an hour to get them to service my vehicle. I then traded my Escape at a local dealer closer home and their service couldn’t even compare. So, when I had an aggravating experience at the local dealer last week, I decided that I will go back to Friendship Ford even if I have to drive for over an hour. They are at the top of their class and kn... read more
Business response:
Hi Angelia, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
RecommendedPurchased a vehicle remotely and had it shipped. That was new experience for me. Adam Zarnow took great care of me throughout the entire process. He was honest, helpful and quick to answer any question I had. Great buying experience!
Business response:
Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
RecommendedRick Callin helped me with my purchase today and I was very pleased with the service. He stayed out with me in the rain looking at several vehicles and was very knowledgeable about each one I looked at. He made sure everything was taken care of before I left and was very courteous. I would recommend him for any car purchase you are looking to make.
Business response:
Thank you for sharing your experience, Billy! Customer service is one of our top priorities, so we really appreciate your positive comments. We're glad Rick could help you out, and we hope you have a great week!
RecommendedThe customer service was outstanding from the service dept. Very accommodating to my schedule, shuttle sercice , and the service advisor.
Business response:
Thank you for sharing your experience, Karyn! Customer service is one of our top priorities, so we really appreciate your positive comments. See you next time!
RecommendedEverything was fantastic. Our salesman was great. 5 stars.
Business response:
Hi Michelle, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
RecommendedI bought a 2017 Edge recently from them and was very pleased with the process from start to finish. The salesperson Brian Lawson, was friendly and professional and at no time was I pressured. They worked with me on my trade-in and gave me a great deal. Thank you!!!
Business response:
Thank you for sharing your experience, Keith! Customer service is one of our top priorities, so we really appreciate your positive comments. We're glad Brian could help you out, and we hope you have a great weekend!
RecommendedThe staff is very friendly and knowledgeable
Business response:
Hello Shawn, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
RecommendedThe service was great! The salesman was great to deal with!
Business response:
Hi Anne, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!
RecommendedMy husband and I cannot say enough about the incredible experience we had at Friendship Ford of Bristol. Our salesman, Donald Bowen, was nothing short of phenomenal! We did not feel pressured at all and are confident that Donald truly cared about getting us the best deal possible. We spent time shopping other dealerships before we found Friendship Ford of Bristol. After briefly emailing with Donald, we felt it would be worth the 1 1/2 drive from Sevierville, TN and are so glad we did. From our initial email, to meeting Donal... read more
Business response:
Thank you for sharing your experience, Kristi! Customer service is one of our top priorities, so we really appreciate your positive comments. We're glad Donald could help you out, and we hope you have a great day!
Frequently asked questions about Friendship Ford
How is Friendship Ford rated?
Friendship Ford has a 4.6 star rating with 3,481 reviews.
When is Friendship Ford open?
Friendship Ford is open now. It will close at 8:00 p.m.