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Future Nissan of Folsom
- Folsom, CA
About this business
Location details
12610 Auto Mall Cir, Folsom, CA, 95630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
I am new to CA and I recently moved from MN. I am glad to find this Future Nissan of Folsom dealership. It's one of the greatest I have seen. Long story short, I was trading in 2005 Nissan Murano (full features loaded, premium sounds and everything in it) with any brand new car which could give good mileage like 26-35 mpg and I shouldn't exceed the EMI of $280 which I already was paying for murano. I wasn't positive of getting cars loaded with same features as Murano and with EMIs conditions mentioned above. BUT wow!! Surpri... read more
Went shopping 6-21-12, to find a vehicle for my 18 year old son. this was the fifth dealership I had shopped. I dreaded walking on the lot of each one, because of the typical high pressured used car salesman, that are generally desperate to make a sale, they will say and do anything. I generally find their first impression to be less than honest and quite overbearing. I was so impressed with the first gentleman, "Marco", 23 years old, very respectful and truly wanted to hear and listen to what we wanted from a vehicle for my... read more
We just wanted to say we had a positive experience at Folsom Chevrolet! We love our new/used car and the service was honest, friendly and not pushy at all! My husband and I needed an economy car since he was going to start 50 mile day commute, we did alot of the financing on-line before we went in to dealership. All we had to do was check out the car, and sign the paperwork if we were happy! Was easy! The finance man was extremely efficient and made it a painless experience. Have not had any issues with our vehicle and have ... read more
Addison was great and he felt the same way about the technicians reason for the vibration at the front-end of my truck. The tech said the vibration was due to faulty lugnuts? Faulty lugnuts! xxx? I'm looking at Addison he's shaking his head I'm like well so what this is warranty work . Fix my truck. They wanted me to buy a set of lugnuts for 200 bucks then put them on myself and bring the truck back so they can take another look. I have no time I gotta work I got a job to do I got my kids to drive to school ! Meanwhile the v... read more
No complaints about their staff, who werecompletely professional and courteous. But my issue was not resolved. I am unable to charge my car at the brand new charging stations at my worksite with the State of California. Everyone else can use the chargers and the Facilities people told me they haven't received a report from anyone else about not being able to charge their cars there. I went to Future Nissan of Folsom to have them look at the issue. They did a lot of diagnostics and tried using their chargers, said everything ... read more
Business response:
Joseph Maruca, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you are willing to give us another chance, please reach out to us at (916) 608-5300 to speak to our manager directly.
This was a cash payment for the car that was ready to pickup and the transaction took 8 hours. We just sat there all day waiting for no apparent reason.
Business response:
Thank you for your business! We apologize for the wait time. We will get better!
Addison has been great in the service Dept but my car is still not fixed and smoking everywhere! Now they can’t get me back in because they don’t have any rentals available!
I was told when scheduling that the work would take up to 2 hours. Upon arrival, I was told it would require up to 4 hours. There was no apology for the incorrect information.
I don't wish to write 15 words. The fact that you require it is irritating.
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!
Frequently asked questions about Future Nissan of Folsom
How is Future Nissan of Folsom rated?
Future Nissan of Folsom has a 4.6 star rating with 4,784 reviews.
When is Future Nissan of Folsom open?
Future Nissan of Folsom is closed now. It will open at 9:00 a.m.