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Future Nissan of Folsom
- Folsom, CA
About this business
Location details
12610 Auto Mall Cir, Folsom, CA, 95630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
"The only negative is I still have NOT received my..." The only negative is I still have NOT received my paperwork. I called Michael twice & he said he talked to the Office in Roseville and they had NO explanation as to why ? He did say they would send it out today 25 August. I bought the car on the 14th of August, but have not received any of the paperwork as of today ? I have no idea what is taking so long to receive my copies ? I want to get the paperwork so I can set up auto pay through my bank.
"Inconsistent after the sale" Sales employees were okay. After the sale, two weeks later, I received a certified mail from this dealer regarding returning the car back to them, due to unable to do the finance. It was a lease, which Nissan had already approved, but they still send the letter. I called the dealer asking why did I received this, and they said it was auto generated and go ahead to ignore it. How can it be auto generated, when it was signed and dated by someone in their finance department.
"First, this is not Robert! This is Phylis Banning’s phone..." First, this is not Robert! This is Phylis Banning’s phone & I drive the car: Also you are sending this email to my address. The service from Addison has been fine. The total problems have not been resolved yet.
"Murano" I appreciate your in depth research to resolve our nagging transfer case issue. The service was covered under warranty and the rental car was really nice
"No no no no no" No no no no no no no no no no no no no no no no no no no no no no no no no
"Very poor service. I bought a package for inside and out..." Very poor service. I bought a package for inside and out side spray, so far nobody call me to make an appointment. When I drive 65 to 70 pm the pickup shake a lot and it was promised to fix. I dont know when they going to call me. VERY POOR SERVICE.
"This particular time things dint go well. Been over a..." This particular time things dint go well. Been over a week I have not got my Vehicle inspection report. Also took over 2 1/2 hours to do a simple oil change.
"Poor recall service" I have been waiting to have recall repairs since last fall,when Nissan noticed me it was needed.Since that time dealership keeps telling me parts have been ordered but have wait to come in!!!
Business response:
Please call Marcus Mendiola at 916-608-2700
"They had me drive out to see a car they did not have!..." They had me drive out to see a car they did not have! They ran my credit called me the next day to have me commit to the car they would bring to me and if I did not like we could rip up the contract, after working through some numbers waiting for the text to sign papers they’d bring out to me it got late so I texted them we could deal with it tomorrow he replied he was working on approval after that point I never heard back so I went online they raised the price litt... read more
Frequently asked questions about Future Nissan of Folsom
How is Future Nissan of Folsom rated?
Future Nissan of Folsom has a 4.6 star rating with 4,784 reviews.
When is Future Nissan of Folsom open?
Future Nissan of Folsom is closed now. It will open at 9:00 a.m.