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12610 Auto Mall Cir, Folsom, CA, 95630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
The initial salesperson, Sang was very friendly and helpful. The dealership was asking about $2000 more than the Blue book price for this car in excellent condition. I wanted to pay less than their price. Michael, the manager was sent for to negotiate the price. This took over two hours He lied to me and said that they performed $3000 worth of work on the car. I did not see how this was an added feature, to me it sounded like they had to do it to make it sellable. He was unable to give me a detailed report of what work they ... read more
They sold me a car that didn't exist. I came in to purchase a new 2011 car, that I was promised was available to me. Put my deposit down, completed the financing, and shook hands. The next day I received a call from the sales manager (Mike L.), saying that the car I purchased was in fact spoken for. I could, however, take a model with the same specs that's available for purchase in southern California - "but it would arrive to you WITH 400 MILES ON IT because we would have to DRIVE IT TO OUR DEALERSHIP." Same price. That wou... read more
If they could have gotten something wrong, they did. 1) They lost several of the documents I signed, so I had to go back TWICE to re-sign paperwork. 2) Part of our sales agreement was for them to repair three small items. When I brought the car in the first time, I waited for over an hour to be told by the service manager that they couldn't repair one of the items because it would be too expensive. I had to enlist the help of the GM, who showed them my contract. Then they had to order the parts (which I assumed they had alre... read more
Nissan dealer service center is rip-off. They billed me $3000 for simple spark plug replacement. My common sense prevailed and i took my car to different auto service center. I seriously recommend everyone to think before taking their cars to this dealer. They are cheats and frauds.
Future Nissan of Folsom has a 4.6 star rating with 5,066 reviews.
Future Nissan of Folsom is open now. It will close at 9:00 p.m.