This profile has been claimed by the business owner or representative.
Future Nissan of Folsom
- Car Dealers
- Folsom, CA
About this business
Location details
12610 Auto Mall Cir, Folsom, CA, 95630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
"Upfront about capabilities and their lack of staff..." Upfront about capabilities and their lack of staff expertise or supplies. Not very timely but completed the work at least to a level of satisfaction after several days. Poor phone communication- the kid only wanted text messages.
"No pressure sales tactics. Answered all questions..." No pressure sales tactics. Answered all questions politely. East test drives- brought in cars from sister dealership. Sat down patiently and gave quick responses to counter offers.
"Buying a vehicle can be very very stressful. Went to..." Buying a vehicle can be very very stressful. Went to Future Nissan in Folsom to just look at a Dodge RAM 1500. Drove there and the truck was not there, It was at another location. JR asked if he can take us to where the truck was. We said yes. We took a drive back to Maddison where the truck was. The truck was ok, but did not have some of the options we were looking for. So we went back to the drawing board. Went back to Nissan, and while driving back, JR was explaini... read more
"The dealership was great. The staff is very friendly and..." The dealership was great. The staff is very friendly and accommodating. And most of all they follow CDC safety precautions. Working with Chris was great
"Edgar was great to work with . Major concern is with..." Edgar was great to work with . Major concern is with seeping valve cover gaskets 30,000 mile service and 35,000 mile service your service department recommendations were to replace both valve cover gaskets Nissan was contacted to review fix under Nissan warranty and choose not to comply with your dealership service department recommend to repair case number issued 38174299 service 41,000 mile service value cover issue still exist service manager reviewed issues and to... read more
"The only negative is I still have NOT received my..." The only negative is I still have NOT received my paperwork. I called Michael twice & he said he talked to the Office in Roseville and they had NO explanation as to why ? He did say they would send it out today 25 August. I bought the car on the 14th of August, but have not received any of the paperwork as of today ? I have no idea what is taking so long to receive my copies ? I want to get the paperwork so I can set up auto pay through my bank.
"Inconsistent after the sale" Sales employees were okay. After the sale, two weeks later, I received a certified mail from this dealer regarding returning the car back to them, due to unable to do the finance. It was a lease, which Nissan had already approved, but they still send the letter. I called the dealer asking why did I received this, and they said it was auto generated and go ahead to ignore it. How can it be auto generated, when it was signed and dated by someone in their finance department.
"First, this is not Robert! This is Phylis Banning’s phone..." First, this is not Robert! This is Phylis Banning’s phone & I drive the car: Also you are sending this email to my address. The service from Addison has been fine. The total problems have not been resolved yet.
"Murano" I appreciate your in depth research to resolve our nagging transfer case issue. The service was covered under warranty and the rental car was really nice
Frequently asked questions about Future Nissan of Folsom
How is Future Nissan of Folsom rated?
Future Nissan of Folsom has a 4.6 star rating with 5,066 reviews.
When is Future Nissan of Folsom open?
Future Nissan of Folsom is open now. It will close at 9:00 p.m.