This profile has been claimed by the business owner or representative.
Future Nissan of Folsom
- Car Dealers
- Folsom, CA
About this business
Location details
12610 Auto Mall Cir, Folsom, CA, 95630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
The Service Department at Future Nissan of Folsom went beyond the norm in the recent repair of my Rogue, especially Service Advisor Aaron Kuper who took the time to keep me appraised of the status of the job .
Business response:
Hi, we are so pleased you enjoyed your visit to Future Nissan Of Folsom!
"Even after making an appointment, I was told that my..." Even after making an appointment, I was told that my basic service (oil change and tire rotation with associated fluid and tire checks) would take two hours. After 2-1/2 hours, I was finally informed that the work was completed. I then had to complete paperwork, and my car was finally delivered approximately fifteen minutes later. This service should not have taken any longer than 30 minutes. If you are going to have an appointment system, then the length of stay shou... read more
"Waited two and one half weeks to get car when purchased...." Waited two and one half weeks to get car when purchased. Unacceptable! Will not purchase another car as didn’t expedite necessary work on used car. Was looking for a truck but not now . However they gave Granddaughter a car to drive.
"One question after having oil change they gave me a 32..." One question after having oil change they gave me a 32 point list of what they looked at one said wiper blades good blades are no good
"I'm happy but it took four days to get my car back Honda..." I'm happy but it took four days to get my car back Honda Civic 2016, And Pay a uduckable price.
"Found issues and additional bn p rye oaken so dud all the..." Found issues and additional bn p rye oaken so dud all the work th make driving car safe. The most expensive issue will have to wait and will not effect the cars performance.
"I feel they could of kept me more up dated on what was..." I feel they could of kept me more up dated on what was going on with my car. I called and left a message and he never responded
"Thank You, I wish they would have gotten rid of my..." Thank You, I wish they would have gotten rid of my squealing brakes the sound is driving me crazy. They are new brakes! I'm waiting for Ford to call to fix my sliding back window motor.
"They did an oil change, found a leak in the coolant..." They did an oil change, found a leak in the coolant system. I sat there for 2 1/2 hours before they said car needed to stay. They said it would be a few days and it was almost 2 weeks. They wouldn’t give me a rental until the work was approved. So I went all weekend without a car.
Frequently asked questions about Future Nissan of Folsom
How is Future Nissan of Folsom rated?
Future Nissan of Folsom has a 4.6 star rating with 5,066 reviews.
When is Future Nissan of Folsom open?
Future Nissan of Folsom is open now. It will close at 9:00 p.m.