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GAINSCO Auto Insurance
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
December 16th you client hit our car. It is MARCH 7 and the car is still not fixed. You have short changed the estimate, you have delayed and procrastinated, you have done everything possible way to get us so frustrated we would walk away. I will be considering legal action. Your company has really shown its worst in what should have been a very minor repair. Your rep is never reachable and takes 2 days to return calls. Congrats you short changed us $77 and for that you have a HATER FOR LIFE. Way to go Gainsco. Earn... read more
Business response:
Jon, we appreciate your valuable comment concerning your experience and regret that our claim process did not met your expectations. We have forwarded your concern and you should receive a call, if you haven't already, from one of our claims adjusters. Please call us if you have further concerns, our service number is 844.317.7393. Respectfully -Kate
This company is a absolute joke, got a policy, gave proof of prior insurance (was 6 months old but while being overseas I didn't have the cars covered so no newer cards or policy's available) and due to that they cancelled my policy. Here is the kicker, they say I owe them money and yet had a way to TAKE DIRECT WITHDRAWAL I SET UP!!!!!!! If someone wasn't driving a vehicle and it wasn't insured while in Afghanistan exactly what would you like me to do to get you more current cards for policies that don't exist!?!?! I can't... read more
My boyfriend and I were hit by a man covered by Gainsco. When we tried to make the claim and Gainsco said that their driver would have 30 days to take responsibility or they would otherwise drop it. Now we're looking at paying for the damage on our car that another person is responsible for. We are dealing with Gainsco out of Dallas Texas and the adjuster took 5 days to call us back. It was then Gainsco recommended we "just get a lawyer". All because the person responsible will not answer the phone.
Frequently asked questions about GAINSCO Auto Insurance
How is GAINSCO Auto Insurance rated?
GAINSCO Auto Insurance has a 3.9 star rating with 3,707 reviews.
When is GAINSCO Auto Insurance open?
GAINSCO Auto Insurance is closed now. It will open tomorrow at 8:00 a.m.