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| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
I called Customer Service and spoke with Christina G. And Raphael C. And both were very friendly, efficient, and thorough in helping me and providing information. This is the first time I have called this company and I do not dread calling again should I ever have to do so.
Business response:
Cacy, Thank you for sharing your customer service experience. We are always happy to hear from our insured's! Thank you for your business! -Kate
Sarahi was an excellent agent. Fast, easy and great customer service!!
Business response:
Kim, We appreciate you taking the time to share your positive experience. Thank you for your business! -Kate
I had a problem with my policy. Needed to get a statement of no loss, Christina, one of your agents, was a great help in getting all my needs met. She was wonderful. I just wanted to take the time to give her praise. Hers, is not an easy job, no call center job is, but he handled my problem both professionally and courteously.
Business response:
Bonnie, We are so glad Christina was able to assist you with your policy needs. Thanks for the wonderful feedback and thanks for choosing GAINSCO! -Allison
It was fast easy and straight forward
Grate service, fast and accrete very reasonable rates Thank You
I spoke to Sales Representative named "Yusimi Grillo". She was very friendly and patient with me, I have never experienced this customer care service before. I have had other auto insurance with other insurance companies before I joined Gainsco but I paid double the price of the same car. All I can said there's is no other auto insurance that can beat Gainsco. Gainsco is here to help and not to bankrupt you. Thank you Yusimi Grillo for all the help you provided me during our conversation regarding the auto insurance.
Excellent service. I will most definitely recommend your company.
Yusimi Grillo was awesome she explained everything to me Thank you Yusimi you are the best Dana Hoston
Great would recommend y'all to my friends an family. Thank you
GAINSCO Auto Insurance has a 3.9 star rating with 3,849 reviews.
GAINSCO Auto Insurance is closed now. It will open at 8:00 a.m.