Gentle Dental Greenfield

Nileshni S. 

on Yelp

8 years ago

I had a very disappointing experience with this place. Wish I could give them zero. The office manger needs to be fired. I have been going to this place for little over 10 months. Every time I go there to get some work done on my teeth, they give me the breakdown of what my portion is and what insurance will cover. Assuming they had all the numbers correct, I proceeded to do the work on my tooth. After about 5 months later after getting the work done the billing department sent me a bill for almost 500.00 on top of the 200.... read more

Just M. 

on Yelp

8 years ago

I was referred to this location by my insurance. I needed an emergency extraction and called 1st thing Tuesday morning and explained my situation. She stated to come in right away and complete paperwork and come back at 4. Headed there filled paperwork and next thing they took me back for xrays. Turns out they where able to extract. Only received Motrin which is for inflammation. Later that day I was in so much pain and per doctors instruction, I followed every detail. Pain all day, all night with no relief. Text dentist ... read more

Tim R. 

on Yelp

8 years ago

We have been going to this location about 1.5-2 years, before it was gentle Dental, mainly for Dr Honigman (Periodontist), who is excellent by the way. My most recent appointment was 7 a.m., perio maintenance (cleaning really), X-rays and evaluation. 1 hour and 45 minutes later I was out the door. Really? And I was the first patient for my hygienist. It was not her fault, I understand, but come on. Oh, and this is after a 1 hour and 30 minute appointment (7.30 a.m. - 9) a few weeks before for my 7 year old son, who had a cle... read more

Nichieli F. 

on Yelp

9 years ago

Just had a bad experience at this office. I am consistent in coming, every 6 months. I schedule 3 appointments at time so kids and I are on same schedule. We were set for over break on 1/3, no missed school and no missed work. I get a call that they have to reschedule 1 of us since the hygienist has to be out. Ok I get it, things come up. She didn't know 6 months ago that she would need to be out. I reschedule 1 of us for 1/12 so that we can still all be on same schedule. Turns out the kid that was rescheduled has tes... read more

Beth J. 

on Yelp

9 years ago

I do not recommend this dental office. I thought I scheduled a cleaning, but I received a New Patient appointment with 18 X-rays. They refused to let me schedule a "basic" cleaning using my insurance. They wanted me to spend much more money on a "deep cleaning". The Dental Assistant, Austin, was excellent.