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Gentle Dental Panama

3.8

About this business

Location details

3150 Panama Lane, Suite I, Bakersfield, CA, 93313, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.8321 reviews
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Didi Z.'s profile image
Didi Z. 
rating
11 years ago

Everyone has a different experience when going anywhere... Me and my family's Experience at Panama was great.. If you don't try it for yourself you will never know... Thank you 

Aaron B.'s profile image
Aaron B. 
rating
11 years ago

The best dentist ever. The staff was amazing and friendly. The doctor explained everything that my son needed. She made sure my son felt comfortable. We had a bad experience before at a different dental office so it felt good to find an office that made us feel so welcome. Will definitely be recommending this office to everyone I know. 

Paul M.'s profile image
Paul M. 
rating
11 years ago

front end staff had amazing customer service!! very polite and caring. also dental staff were kind and explain what is going to happen well!! the orthodontic services are great, very thoroguh with patients making sure they're comfortable with their braces. 

Maria A.'s profile image
Maria A. 
rating
11 years ago

I would like to thank Dedicated Dental for the great service that has been provided to me. The doctor even called me after hours to check how the patient was doing after treatments. Thanks for taking the time to do that. I really appreciate it. I will recommend Dedicated Dental to friends and relatives! 

Liliana M.'s profile image
Liliana M. 
rating
13 years ago

This office is wonderful. Their customer service is the best! The staff are very friendly. 

Melissa W.'s profile image
Melissa W. 
rating
3 months ago

Worst place ever!! Make an appointment and provide information over phone and still get calls requesting ins info after it was provided 2 times. Horrible service 

Douglas L.'s profile image
Douglas L. 
rating
2 years ago

Went in for check up and cleaning. Got X-rays and Dr. exam and said I need two crowns. Receptionist gave me a quote $1000 for the crowns no charge for X-rays and cleaning per insurance. Never got the cleaning ran out of time and will get the cleaning next appointment when I come in for the crowns a week later. Came in for cleaning and crowns now I have a $20 copay for cleaning and crowns are $1500 not $1000 as previously quoted. Three hours later got temporary crowns but don't have time for the cleaning. Will have to wait th... read more

Shilita W.'s profile image
Shilita W. 
rating
2 years ago

Today, I got a call from Gentle Dental informing me I owe a bill of 500.00 dollars. I have never received an invoice , never missed an appointment, and my daughter finished her treatment in 2019. The young lady who called couldn't get her story straight. First it was a bill from missed payments and next it was from a payment due to a decline in insurance. She left me on hold for over 20 minutes trying to get the story together after I kept asking questions. I did have an issue with this place and had a huge disagreement with... read more

Business response:

Dear Shilita, thank you for taking the time to post your feedback, and we appreciate you bringing your concerns to our attention. I have forwarded this to our billing, clinical and/or management teams. We are attempting to research your account and need more information so we can pull up the correct information for an accurate response. Please call us at +1 661-396-0156. Thank you. 

Jon K.'s profile image
Jon K. 
rating
3 years ago

This is the absolute worst dentist I've ever been to or even heard of. I've spent 9 hours (yes 9 hours) in the chair to complete 2 crowns and they aren't even done yet. How this place stays in business makes no sense to me. As i write this I've been in the chair for 2 hours without being seen once by the dr. This place doesn't care about your time whatsoever. And don't even get me started on their misquoting prices and changing them once the procedure has began. Crown started off at $650 then was raised to over $800 until i ... read more

Business response:

Dear Jon, Thank you for taking the time to post your feedback, and we appreciate you bringing your concerns to our attention. It is essential for you to know our primary goal is patient satisfaction and excellent service. We are attempting to research your account and need more information so we can pull up the correct information for an accurate response. Please call us at (661) 396-0156. Thank you. 

Frequently asked questions about Gentle Dental Panama

How is Gentle Dental Panama rated?

Gentle Dental Panama has a 3.8 star rating with 321 reviews. 

When is Gentle Dental Panama open?

Gentle Dental Panama is open now. It will close at 5:00 p.m.