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3150 Panama Lane, Suite I, Bakersfield, CA, 93313, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If I was able to leave 0 stars I would. This place used to be good, but it all changed and became corrupted. About 4 years ago my husband and I were qualified for finance so when they contacted their finance company they approved us for an amount and the dental place bumped the cost so it all would be charged at once and then some, then they worked on my husband's teeth and put a temporary tooth to be replaced on the second visit. When we went for his second appointment they instead of replacing the temporary tooth they dril... read more
Business response:
Thank you for bringing this concern to our attention. We will share this review with local and regional management and will ask for someone to contact you. You can also contact our local management team at (661) 396-0156 and ask for the Practice Manager.
Everything is slow here. The support staff, the computer system, X-rays, everything. I've been to the office 3 times, schedule is always overbooked. Even 1st thing at 08:00 am, they have 3 project clients, all of whom on time and ready to go. Some equipment looks worn and heavily used. Lights have crack in the lens, more than one light. Seat cushions need to be cleaned, wiped down occasionally. Why not put disposable plastic covering over the whole skin contact cushion? What derma disorders did previous customers ha... read more
Business response:
Hi Michael, we're sorry if your recent visit didn't meet your expectations, and we welcome your input. Please reach out to us and ask for the Practice Manager at (661) 396-0156. We hope to add those two remaining stars soon. Thank you!
I went to the dentist in severe pain told them I had a primary dentist and didn't want get the work done. So they didn't want to subscribe me no meds out of anger. Then gave me a weird feeling like because I'm BLACK that I'm not in here in pain and wanted to abuse the mess. Been in pain all morning jus wasted my time
Business response:
Jason, thank you for bringing this concern to our attention. We will share this review with local and regional management and will ask for someone to contact you. You can also contact our local management team at (661) 396-0156 and ask for the Practice Manager.
Amongst the many minor issues I've had to deal with as a orthodontists patient of Gentle Dental on Panama Ln, like the ladies at the front desk changing my appointments without notice even after asking for a confirmation of attending the scheduled appointment, I'd like to emphasize two major incidents that were utterly unprofessional during my appointment visits/treatment. One incident consisted of a dental assistant making unauthorized adjustments to my upper teeth wire. After my ortho. doctor saw the adjustments, she was... read more
Business response:
Dear Stephanie, Thank you for taking the time to post your feedback and appreciate you bringing your concerns to our attention. I have forwarded this to our clinical and management teams. Please call us at (661) 396-0156 . Thank you.
I start going to Panama Gentle Dental in June of 2020 because my original Stockdale Gentle Dental Office was closed do to Covid. At that time it was Dr. Dogave he's an excellent dentist he repaired my Lowe temporary partial the right way and at the same time he took impression for crown tooth number 5 then when the crown arrived to the office of course I have an appointment to install it but when I arrived Dr. Dogave he was gone no longer at Panama Gentle Dental Office. So the doctor assistant and I we try the crown on toot... read more
I hadn't seen a dentist in awhile and looked at where I may go for 2 extractions and ended up going to Gentle Dental. It was kind of ok at first I had the x rays and the Dr ask me what I would like done. I explained to him that all I needed and wanted that day was the 2 teeth extracted but down the road maybe a denture or then he talked about implants. I was having a lot of issues with teeth causing me headaches so again the lady came in showing me the cost of ALOT of work I wasn't there for#1 couldn't afford it and that wa... read more
It was my first time here and I was charged $180 for 1 cavity. They told me they were in network for me and then charged me 30 dollars for a fluoride varnish and 60 dollars for 'desensitizing' (not even sure what this is but I've never had a dentists put any numbing cream on my tooth or gums and then charge me for it. Pretty shifty and ridiculous. They had me sign a form that covered the plan to do my 1 cavity and I did not realize that somewhere on that form in small print stated these ridiculously petty and underhanded ch... read more
Fraud. Will never be going back. I gave them the benefit of the doubt but they over charged me a ridiculous amount so I would pay out of pocket plus get my insurance payments. I strongly believe this is something they do often to their patients. Also, I had a crown put in and it was not a good fit, it causes me pain when I eat and their solution was to floss and deal with it or pay for a completely new crown to fix their mistake. Save yourself the trouble and look for another dentist office.
In my opinion, this dental office is truly unprofessional. The girls are rude, especially Roxanne, office manager. They outsource new patient calls and then hang up on you. I called to ask some questions about my insurance plan and they wouldn't even speak to me until came in, paid for X-rays and office visit. DON'T GO HERE..... This review is my opinion.
Gentle Dental Panama has a 3.8 star rating with 321 reviews.
Gentle Dental Panama is open now. It will close at 5:00 p.m.