Gentle Dental Sparks

Janell R. 

on Yelp

5 years ago

I Went to see doctor Jesse's Cardela something or other at this location and I don't know what I did to this person. We had a 5 minute conversation about things I needed in my mouth don...He got snippy with me and mad at me for asking a question more than one time...Which I didn't.. Even if I asked him 10 times im the customer he needs to make me understand... Maybe I didnt understand what he was saying....He was extremely arrogant and dismissive...I don't know how he is able to treat people like that and still being busines... read more

Christina C. 

on Yelp

5 years ago

It was pretty evident that this dentist was out of his realm with dentures and TMJ. Went in with horrible jaw and gum pain and all they were interested in was getting an xray of my 3 yes 3 teeth. I felt like I was getting strong armed into it and that was their primary concern. I explained that I couldn't open my mouth wide due to the jaw pain but they brushed it off. I cried. Looked at me with an impatient and disgusting manner. Will not return. He also can't do oral stitches. Mine and my son's came out hours after an ext... read more

Karen D. 

on Yelp

6 years ago

I'm kicking myself for not researching the practice prior to my appointment...I would have never scheduled one in the first place. While the office staff and Dr were pleasant and professional, the hygienist was not and the fact that she is still employed by the facility makes me question the practice as a whole; this particular employee is referenced in several negative reviews. She had a miserable attitude, was rough and sloppy and clearly hated what she was doing. I was physically sick and terrified the entire time she ... read more

Noel C. 

on Yelp

6 years ago

Worst Dentist Ever! If I could give "0" Stars, I would. I don't recommend this place to anyone. I should have known better when I went in for a routine cleaning on April 11th, 2019 & the hygienist Marsha was so aggressive & rough on my mouth, she gave me a Traumatic Ulcer due to her cutting my gums with her dental tools. Dr. Cardenas was SO unconcerned & aloof, it was astonishing. Dr. Cardenas gave me a prescription for a mouthwash to use until the Ulcer healed. I mentioned to Dr. Cardenas that in the 3 years I've been goin... read more

August I. 

on Yelp

7 years ago

My wife had her wisdom teeth pulled here. She is a patient at another Gentle Dental but had to go to this branch for the surgery. They made her get her records transferred even though it's the same company. On the day of the surgery, the office and waiting room was over crowded and they were over an hour late. Not until the time of surgery did they say that it would be 1500 dollars and that they didn't take payments. They misbilled and after insurance it was only 900 but still no payments. We will not be back. 

Billy P. 

on Yelp

7 years ago

I would not go to the Sparks location. First, I called to re-schedule an appointment and the lady (Charlene I believe) thought she had me on hold but I heard her say "I don't wanna deal with this crap this early in the morning." I disregarded that to just a bad day. But then I received a treatment plan worksheet that listed costs of the treatments I needed. I had agreed to the pricing, but when I came in for a cleaning to begin treatments, I was told (by Charlene again) that they had forgotten to put the enhanced porcelain f... read more

Valor R. 

on Yelp

7 years ago

My family experience was that all they cared about was the money. Although the dentist was nice, their charging practices were fishy. Our projected costs this dental office provided us for several different family members were always way above what my dental insurance said it should cost us out of pocket. When I questioned the office manager about their stated costs vs. what our dental insurance quoted, she did not seem pleased that I was questioning their charges - Amazing! Then only one week prior to a scheduled crown,... read more

Jeremy A. 

on Yelp

7 years ago

Initially started off ok, but have now cancelled four appointments with limited to no explanation other than their lack of organization. We will not be returning. 

Monica C. 

on Yelp

8 years ago

Worst dentist in history of dentist!! They told me that because I had 2 insurance my bridge was going to cost $200. Apparently they were too greedy to actually run the insurance and was pushing me to schedule for the procedure asap. Afterwards I recieved a $457 bill. While I was in the process of dealing with the insurance my daughter who was misdiagnosed on her first visit started having severe pain in her teeth. They refused to see her to help with the pain until I paid the $457. Once i paid they saw her and stated they di... read more