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Gentle Dental Valley River

4.3

About this business

Location details

1800 Valley River Dr., Suite 200, Eugene, OR, 97401, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.3449 reviews
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Marcos D.'s profile image
Marcos D. 
rating
3 years ago

I had a root canal, post and crown Dr. Vu did a fantastic job, totally painless. It's professional to the nines. Staff is super friendly and very helpful. The whole process went without a hitch. Thank you Gentle Dental just ignore those angry reviews online most are psychotic individuals who are angry all the time at everybody and everything in the world. 

Business response:

Dear Marcos, Thank you for the kind feedback. At the Gentle Dental Valley River, we are glad that the team has put you at ease and taken great care of you during your visit. Your review means a lot to us and we look forward to seeing you at your next visit. 

Harold S.'s profile image
Harold S. 
rating
3 years ago

5 Stars for Megan the hygienist! Friendly, professional, informative, and encouraging. Thank you! 

Zak J.'s profile image
Zak J. 
rating
4 years ago

I have been putting off going to the dentist for a long time and have a lot of needed work built up. Getting it done here has been nothing but a pleasant experience. The employees are all very kind and I can't even feel the work being done on. I also have very little to no pain afterwards. 

Nick S.'s profile image
Nick S. 
rating
4 years ago

After trying several different dentists in the Eugene area the professionals at Gentle Dental stand out (by a large margin) as the best. They are who I will return to and highly recommend 

H B.'s profile image
H B. 
rating
4 years ago

Quick appointment time. Fast service. Excellent quality. Reasonable prices. I am very satisfied. 

Business response:

Hi H B., thank you for sharing your positive experience! 

Leslie D.'s profile image
Leslie D. 
rating
8 years ago

Doctor Peterson, the orthodontist at Gentle Dental, is extremely pleasant to work with, as is his staff. Also very courteous to patients. Highly recommend. 

Darlene H.'s profile image
Darlene H. 
rating
9 years ago

Back in April my husband went in for extractions. Insurance was verified and they told us our portion was $584.25. We were told they wouldn't schedule the extractions until payment was made, so we went ahead and made the payment, scheduled the appointment and had the extractions done. In our dealings with Dr. Vu, the billing staff, and the office girls, I would say nothing special as far as customer service. It was all, business, and pretty professional. Basically as expected. Then early June I receive our EOB and it stated... read more

Kristine T.'s profile image
Kristine T. 
rating
9 years ago

After having a perminite retainer for 23 years it finally broke one afternoon. I called the office and they squeezed me in at 8 am the next morning to see the orthodontist. The front office staff was prompt and courteous. After some standard paperwork I was shown to the chair. I was greeted by the orthodaunst and we started to discuss what I was there for. I explained that I had a broken perminite retainer, and he asked if I wanted to have it reattached. I then told him that I would like to have it removed... I have asked... read more

Business response:

Dear Kristine T., Thank you for the delightful feedback. At the Gentle Dental, we are glad that the team has put you at ease and taken great care of you during your visit. Your review means a lot to us and we look forward to seeing you at your next visit. 

Robin H.'s profile image
Robin H. 
rating
10 years ago

I have absolutely nothing negative to say about this practice. Since day one (as a new patient AND a walk in) I have dealt with friendly, knowledgeable and professional staff. From the front desk, the assistants, doctors to the scheduling/billing gals in the back. This is a great team. Being that I hadn't even been to a dentist in well over a decade, initially I did not know what to expect. These folks sure did set high standards! Great job everyone! 

Business response:

Dear Robin B., Thank you for taking the time to post your kind words. At, Gentle Dental Gentle Dental, it means a lot to us to know you had a great experience and we look forward to seeing you on your next visit. 

Frequently asked questions about Gentle Dental Valley River

How is Gentle Dental Valley River rated?

Gentle Dental Valley River has a 4.3 star rating with 449 reviews. 

When is Gentle Dental Valley River open?

Gentle Dental Valley River is open now. It will close at 5:00 p.m.