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Gentle Dental Valley River

4.3

About this business

Location details

1800 Valley River Dr., Suite 200, Eugene, OR, 97401, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.3449 reviews
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Frank B.'s profile image
Frank B. 
rating
9 years ago

I was fortunate to find Dr. Vu, but unfortunately he is with the wrong dental group. My experience is overall very negative because they are clearly only interested in the money, not the patient. The offices are way overdue for a remodel, with deferred maintenance items in plain sight. The offices generally appear shopworn and are unsanitary in places, particularly the restroom and waiting areas. The finance section takes up a lot of area and has a lot of staff, and they have all these "easy credit" plans (at xtrmly hi rat... read more

Kim N.'s profile image
Kim N. 
rating
10 years ago

After calling and asking if they accepted my insurance before my appointment and spending over half an hour in the chair waiting for the dentist, they told me that they don't network with my insurance. They were all very nice, but congeniality only goes so far. 

Business response:

Kim N., we regret that you had a negative experience with us, but are glad you brought this to our attention. 

Frequently asked questions about Gentle Dental Valley River

How is Gentle Dental Valley River rated?

Gentle Dental Valley River has a 4.3 star rating with 449 reviews. 

When is Gentle Dental Valley River open?

Gentle Dental Valley River is open now. It will close at 5:00 p.m.