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Gentle Dental Valley River
- Dentists
- Eugene, OR
About this business
Location details
1800 Valley River Dr., Suite 200, Eugene, OR, 97401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Overpriced insurance scammers with poor ethical practices. Scheduled me for 5 fillings at the end of the day, they rushed, it HURT, and now my teeth are super sensitive and it looks awful. The dentist told me during the procedure I didn't need all that work. Awful experience.
My dentist wants me to have a biopsy on a growth on the inside of my cheek which is growing. I called GDVR three times today and asked if it could be covered by Medicare as I am poor, elderly, and have no dental insurance. My dentist had said to contact an oral surgeon and gave me the number of GDVR. I have called the Valley River office THREE TIMES today and spoke to a scheduler who didn't listen and kept asking if I want an appointment. I had asked to speak to someone in their office who could tell me if they handle a ... read more
What a crap show. I had an appointment with them. I had three appointments I had to reschedule and they have gotten upset and texted me about how unprofessional I am and how I am now inactive in the clinic (whatever that means) and when I texted back that they seemed kind of unprofessional, whoever is on the other side started arguing with me. I am so happy I am not going here as I can only imagine how rude they'd be in person... Btw, I rescheduled my appointments at least 24 hours before my scheduled time. I wouldn't recom... read more
Our appointments have had to be rescheduled every. Single. Time. Always with day-of notice. Either because they accidentally double-booked or "didn't have enough assistants." Once I was called 10 minutes from my appointment, while I was making the commute there, to be informed of this. They also charged me full price for my x-rays and insisted I wasn't on the Smile Plan until we literally brought in the paperwork to show them. They had claimed I signed I was agreeing to pay the rates, but the rates on the sheet were literal... read more
Gentle Dental Valley River. LOL. Not even close. OMG it's so far from gentle it's stupid. I had severe pain in my tooth, and I did appreciate them getting me into an appointment. But it was one of the worst dental experiences of my life. It was damn near traumatizing. I had to get my muller pulled out. The lady just recklessly jabbed me in the gums multiple times. I could feel every mm of that syringe going into my gums and pumping fluid into my gums. I was in so much pain. The dentist just tore my gums up, she was literall... read more
I went there ,had a small boil on my gum, near my Tooth.Normally I visit the location of River Road Road,they had no time to help me after 20 plus years with Gentle Dental .So when I arrived the assistant took my Blood Pressure made me hold my Arm up in the Air and had no Idea how.I said dont worry,dont know why she eaven did this.She took many xrays on the one problem , kept saying well one more.When Dr.Wu vame in ,he checkt on the small infection and said ,there is nothing I can do.I asked for an Antibiotics he said ... read more
Tried scheduling an appointment here months ago and it took several calls of being forwarded to person after person and having calls dropped with nobody trying to call back or being forwarded to voicemails that apparently don't get checked. When I finally got an appointment set up for a few months out (after about the 5th call), I thought I was all set. Fast forward to today, 2 days before my appointment - I received a call from them to confirm my appointment and they asked for my insurance information (which I definitely ga... read more
My family has used Gentle Dental Valley River for a few years now and I have never felt like I could totally trust them with both the work that they said needed to be done and the charges. If you need work done GET A 2ND OPINION! I was given a quote of $16,288 (with the smile plan) and I am getting the work done with a very reputable practice for $7,500. We will never go back to them!
What a shame that the lowest rating I could give Gentle Dental Valley River can't be less than one star. If they only had negative numbers(stars) that would give one such as myself more ability to rate their service, or lack of, with more honest objectivity. Well, I had a appointment scheduled with Gentle Dental Valley River scheduled a month ago and a half ago. As the situation with my tooth got worse while waiting for my appointment, my husband called back to keep them in the loop for the changes since the appointment... read more
Frequently asked questions about Gentle Dental Valley River
How is Gentle Dental Valley River rated?
Gentle Dental Valley River has a 4.3 star rating with 449 reviews.
When is Gentle Dental Valley River open?
Gentle Dental Valley River is open now. It will close at 5:00 p.m.