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GR Chevrolet Buick GMC

4.5

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Location details

930 Fairystone Park Hwy, Bassett, VA, 24055, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.51,185 reviews
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Christopher P.'s profile image
Christopher P. 
9 months ago

Took 2 hours to mount 4 new tires and do an alignment and a state inspection. Had a 3 pm appointment and did not leave until 5 pm. The alignment wasn’t started until 4:30 when I went to check on a completion time after waiting an hour and a half. Usually happy with doing business here but today was a struggle. 

Larry M.'s profile image
Larry M. 
10 months ago

It took 2 and a half hours to do a oil change and tire rotation and balance air pressure was wrong when I checked they are usually very good thanks 

Jeffrey W.'s profile image
Jeffrey W. 
a year ago

The service was fine and completed in a timely manner. However, I think your service advisors should inform customers of the credit card surcharge before the sale is complete. It’s outrageous and difficult to understand, that after spending $50,000 on a vehicle from a dealership, and being loyal to that dealership for routine service, you are still charged the fee. I realize that credit card companies may charge the dealership, it would go a long way towards customer satisfaction if loyalty held any value. 

Susan H.'s profile image
Susan H. 
a year ago

I was disappointed in having to wait 1.75 hours for an oil change with an appointment 

Phyllis M.'s profile image
Phyllis M. 
2 years ago

Have had nothing but trouble with a car I bought a year ago. Trouble lights began coming on before it was tagged. According to paperwork I finally asked for told me that only an oil change, new mirror and driven required 15 miles was done before i purchased it thinking a dealership would check it over before selling someone else's problem. Salesman told me he does not know the cars he sells. So I need him for what? 

Lynn C.'s profile image
Lynn C. 
2 years ago

Good work on time 

Lynn C.'s profile image
Lynn C. 
2 years ago

Was on time and good friendly people 

Frequently asked questions about GR Chevrolet Buick GMC

How is GR Chevrolet Buick GMC rated?

GR Chevrolet Buick GMC has a 4.5 star rating with 1,185 reviews. 

When is GR Chevrolet Buick GMC open?

GR Chevrolet Buick GMC is closed now. It will open tomorrow at 8:00 a.m.