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GR Chevrolet Buick GMC

4.5

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Location details

930 Fairystone Park Hwy, Bassett, VA, 24055, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.51,231 reviews
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Gaynell H.'s profile image
Gaynell H. 
2 years ago

Everything was GREAT no problems. Sandra has always worked with us and took care of our automotive needs in a professional manner. Thaks Gaynell Hardie 

Cathryn A.'s profile image
Cathryn A. 
2 years ago

Service Dpt team are always professional yet friendly and try to shedule my appointments when suit me. They are one of the reasons I chose GR to purchase my new vehicle! 

Phil S.'s profile image
Phil S. 
2 years ago

Always the best service 

David S.'s profile image
David S. 
2 years ago

Outstanding job and customer service 

Eddie C.'s profile image
Eddie C. 
2 years ago

Great job! Called before doing major work and finished in a timely fashion. Very customer friendly 

Wilma P.'s profile image
Wilma P. 
2 years ago

Experience was great and a pleasure to get the help needed thanks a million 

Kevin B.'s profile image
Kevin B. 
5 months ago

Start by not lying to customer It took 5 days to fix a hose No customer service skills I’m planning on calling GMC today 

Business response:

We are sorry to hear about the delays and communication issues. Your feedback is important to us. Please call (855) 910-9228. 

N/A E.'s profile image
N/A E. 
5 months ago

Great, other than charging for 6 quarts of oil when the vehicle call for 5.1 quarts and special covered 5 quarts. $7.50 for .1 quart. Feel betrayed. 

Business response:

Please accept our apologies for the oil charge confusion. We understand feeling betrayed about the pricing. Please contact us at (855) 910-9228 to resolve this. 

Alissa H.'s profile image
Alissa H. 
10 months ago

I received my letter to have my airbag replaced under recall. I called the service department to have the part ordered. I was told I would receive a call when it came in. But I never got a phone call. I called almost two months later, and was told that somehow my ticket was never put in the system. The service manager was very helpful and told me that they would make it right and scheduled me the following week. I showed up this morning to have the service completed. The person at the counter informed me. I did not have an a... read more

Frequently asked questions about GR Chevrolet Buick GMC

How is GR Chevrolet Buick GMC rated?

GR Chevrolet Buick GMC has a 4.5 star rating with 1,231 reviews. 

When is GR Chevrolet Buick GMC open?

GR Chevrolet Buick GMC is closed now. It will open at 8:00 a.m.