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Grapevine Lincoln
- Car Dealers
- Grapevine, TX
About this business
Location details
801 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Best Car Buying Experience Ever Sandy Smith was absolutely awesome. Best car buying experience I've ever had. She made it a non stressful event. She also knows the technology and the cars exceptionally well. The rest of the team was great too. We felt at home and welcomed.
Business response:
I’m glad you had a great experience, Norman. Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director
First time I enjoyed buying a car I have bought about 4 cars before. Every experience was horrible. From the sales guy to the finance guy. Not at grapevine Ford. It was crazy. It was like they were just as excited as I was about my purchase. They were truthful, intelligent, caring, and quick. From the sales guy James, the manager Zach, and the finance manager Joe. It was a fun and enjoyable experience. I went in with a plan and they made it happen. If you want to but a car and not worry about stress, this is the place to do ... read more
Business response:
Thank you for the kind words, Jordan! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. --Jennifer Barger, Customer Loyalty Director
21 F-150 Lariat Edon and Dru Kaba came though once again with the most professional and effortless car by muting experience! Thank you guys and the Grapevine Ford team!
Business response:
Glad we could help! Thank you for choosing Grapevine Ford. Please let us know if you need anything in the future. --Jennifer Barger, Customer Loyalty Director
First time buying a car was actually fun Picked up my Bronco today after a long wait. I was not looking forward to the purchase /finance but I left singing a different tune. All three guys that I worked with were great and went above and beyond without hesitation. Fillmore-thank you for keeping me sane over the last year of waiting and the seamless process today. Keaton and Andrew I appreciate how easy and pleasant it was to work with both of you.
Business response:
Thank you so much for the review, Sheila! The Grapevine Ford team appreciates your business and the five stars! We hope you are loving your new vehicle. Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director
Great team Very friendly and helpful staff in my new car purchase. I was appreciative of their call to let me know a car I was looking for was back I'm stock and they were very supportive throughout the process
Business response:
I’m glad you had a great experience, Talia. Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director
Pre-order purchase with Grapevine Ford Grapevine Ford was very helpful in the purchase of my pre-ordered Mustang Mach-E. They provided competitive financing. They did a great job checking in frequently and explaining every step during the purchase process.
Business response:
Thank you for the 5-star rating! Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director
Best car buying experience Maxwell made our car being experience extremely simple, no pressure and very knowledgeable. Thanh in finance was very helpful. Overall it was a great dealership experience. I typically do all my car buying over the internet and going into grapevine Ford was a great experience
Business response:
Thank you for the 5-star rating! Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director
Buy here! Gabby was awesome and the dealership was zero hassle!! Went in, didn’t haggle, told them the price I needed and they made it happen! The Finance guy- Thanh, was awesome as well! Best buying experience I’ve ever had
Business response:
Thank you for the 5-star rating! Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director
Lack of vision Curtis and Joe in finance were super to deal with. They were professional and thorough. Unfortunately Curtis and all the sales people are hamstrung by the dealership’s decision to tack on a nearly 20% “addendum” to the MSRP. They had the opportunity to get me out of my Explorer and into a new one while making a good profit from the resale of my car after a trade in. The dealer’s shortsightedness cost them a trade in, two sales, and my customer loyalty. Very disappointing!
Business response:
Thank you for taking the time to rate us. We're always striving to improve, and we'd like to hear more about your experience. To tell us more, you can contact me, Jennifer Barger, Customer Loyalty Director, at LoyaltyDirector@GrapevineFord.com.
Frequently asked questions about Grapevine Lincoln
How is Grapevine Lincoln rated?
Grapevine Lincoln has a 4.5 star rating with 3,275 reviews.
When is Grapevine Lincoln open?
Grapevine Lincoln is closed now. It will open tomorrow at 7:00 a.m.