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Grapevine Lincoln

4.6

About this business

Location details

801 E State Highway 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.63,586 reviews
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Theresa's profile image
Theresa 
4 years ago

Greatest experience I had in buying a car without Great customer service. Felt no pressure to buy a car. Thank Steve and Santiago. Thank for going over all the functional features and making sure I knew how to operate the car before I left. 

Business response:

Thank you, Theresa! It means a lot to us to know that our team members left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Jennifer Barger, Customer Loyalty Director 

Y.T. Matchett's profile image
Y.T. Matchett 
4 years ago

Best auto purchase experience Wow! Best no pressure vehicle buying experience ever! Connor Odell our salesman was so nice, very timely & made our experience very personal. Santiago Bernal in finance was very thorough and extremely pleasant to work with! Highly recommend this dealership!! Absolutely love my Lincoln Natilus!! 

Business response:

I am happy to hear our team was able to help, NAME. Thank you for choosing Grapevine Ford Lincoln. Please keep us in mind for all your future needs. --Jennifer Barger, Customer Loyalty Director 

Happy as a lark's profile image
Happy as a lark 
4 years ago

Best Lincoln Dealership in Texas Oh my goodness this was the greatest car buying experience I’ve ever had. Just the atmosphere of the dealership was so awesome and pleasant. What can I say about my salesperson Sandy Smith; a professional, loving, exclusive in a way that’s indescribable and make you feel like family. So glad I decided to visit this dealership. I’m one happy customer! 

Business response:

Thank you! We're pleased to hear that Sandy left you with a positive impression. Thank you for choosing Grapevine Ford. Let us know if you need anything in the future. --Jennifer Barger, Customer Loyalty Director 

Amy Stutts's profile image
Amy Stutts 
4 years ago

Great buying experience! Great buying experience!This is our second car to buy from here. We would not go anywhere else. Robert and Sandy were great to work with! 

Business response:

Glad to hear it, Amy! Thank you for taking the time to rate us. Please let us know if you need anything else in the future. --Jennifer Barger, Customer Loyalty Director 

Wallace's profile image
Wallace 
4 years ago

Great buying experience Debbie and everyone are very knowledgeable and helpful. She walked me through the whole process, answered all my questions. They got me the car and payments I wanted. These people are great. Wallace Colvard 

Business response:

Thank you, Wallace! I am glad to hear Debbie and the team left a great impression. Please let us know if you need anything in the future. --Jennifer Barger, Customer Loyalty Director 

Alvee Rahman's profile image
Alvee Rahman 
4 years ago

Amazing car buying experience Fast and smooth experience. Overall happy customer. Sales rep and manager went above and beyond helping me with the car buying process. Very happy with my new 2021 mustang. 

Business response:

Glad to hear it, Alvee! Thank you for taking the time to rate us. Please let us know if you need anything else in the future. --Jennifer Barger, Customer Loyalty Director 

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Mande 
4 years ago

Great service! Gabby and Andrew were wonderful to work with during our buying process. Both have great personalities and made us feel comfortable throughout the whole process. I would 100% recommend purchasing from this dealership and working with Andrew and Gabby. 

Business response:

Thank you! It means a lot to us to know that Gabby and Andrew left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Jennifer Barger, Customer Loyalty Director 

Evan's profile image
Evan 
4 years ago

Great customer service Bought a car for our daughter while we were out of state. Staff was great helping us coordinate the logistics and guiding our daughter through her first experience buying a vehicle. 

Business response:

Thank you for sharing your experience, Evan. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. --Jennifer Barger, Customer Loyalty Director 

Mark's profile image
Mark 
4 years ago

If not for Ty Young I would have left Ty young is a great salesperson. If not for him I would’ve walked out of the dealership. I had walked out once before due to what I considered be very poor service. However Ty did his best to make up for it. 

Business response:

Thank you for taking the time to rate us. We're always striving to improve, and we'd like to hear more about your experience. To tell us more, you can contact me, Jennifer Barger, Customer Loyalty Director, at LoyaltyDirector@GrapevineFord.com. 

Frequently asked questions about Grapevine Lincoln

How is Grapevine Lincoln rated?

Grapevine Lincoln has a 4.6 star rating with 3,586 reviews. 

When is Grapevine Lincoln open?

Grapevine Lincoln is closed now. It will open tomorrow at 7:00 a.m.