Guidance Residential LLC

Mehade H. 

on Birdeye

a week ago

I had the pleasure of working with Tarannum Moon and cannot recommend her highly enough. As an Account Executive, she is incredibly professional, knowledgeable, and dedicated. She consistently goes above and beyond to make sure everything is handled properly. She is remarkably organized and proactive, always staying on top of every detail and keeping things moving. On top of that, she is well-mannered and a genuine pleasure to deal with. What impressed me most is that she never gives up no matter the challenge, she stays com... read more

Abdul Kadir Y. 

on Birdeye

2 weeks ago

good customer relation 

Mohamed S. 

on Birdeye

a month ago

Here’s a warm, genuine review you could post: I cannot thank Tarannum Moon enough for her outstanding support throughout my refinance journey with Guidance Residential. Refinancing a home can be stressful and overwhelming, but Tarannum made the entire process smooth and manageable from start to finish. She was always patient, responsive, and incredibly knowledgeable. She took the time to answer every question, explain each step clearly, and guide me through the process with professionalism and genuine care. I never felt rush... read more

Salman A. 

on Birdeye

a month ago

Great customer service, always available and prompt response. 

Ash S. 

on Birdeye

7 months ago

We had a fantastic experience with Saara Usman! She was professional, highly responsive, and extremely knowledgeable. Altogether, this made refinancing a seamless process. We will strongly recommend her to friends/family and look forward to working with her again! 

Tousif I. 

on Birdeye

a year ago

I had a wonderful experience with the Saara Usman at Guidance Residential. She was incredibly helpful and responsive to my needs, and her communication was always clear and transparent. The service she provided was exceptional, and I highly recommend her to anyone looking for home mortgage. I'm very satisfied with the results and the overall experience. 

Junaid 

on Birdeye

a year ago

This was my second time financing through Guidance. I worked with Sister Saara Usman and she was great to work with. She took the time to answer all my questions and worked diligently with our builder to have the settlement done on time. The overall process was very smooth with Guidance and they are really developing a great reputation in our area now. 

Dr. Sapphire A. 

on Birdeye

a year ago

I applied for refinancing home. First contact was Saara Usman who clearly explained my options and the cost. From that day on she was on the mission to help me obtain all the paper work to expediently qualify my application and contract. She worked as if she was working for family. She was persisitent but patient and polite. I am not an easy consumer but she never responded negatively when I became impatient and or frustarted with what I am told is the normal process. I closed quickly. I appreciate and award Saara Usma... read more

Asim 

on Birdeye

a year ago

Ms Saara Usman is an excellent professional and person. She really handheld us through our first time home purchase transaction. She is extremely patient and always went extra miles for us during the process. I would recommend her strongly all potential homebuyers.