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Gwinnett Place Ford

4.5

About this business

Location details

3230 Satellite Boulevard, Duluth, GA, 30096, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.510,698 reviews
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Mel's profile image
Mel 
2 years ago

My service rep, Michael, was very good. He was thorough and thoughtful, keeping me informed. 

Business response:

Confirmed 

Videssa.woods43's profile image
Videssa.woods43 
2 years ago

Customer service provided by Cedric Edwards was outstanding. He took the time to explain everything. The dealership is very clean and have fresh coffee (free) for your enjoyment. I feel comfortable while waiting for my automobile. 

revharrietb's profile image
revharrietb 
2 years ago

I receive excellent service at Gwinnett Place Ford. Cedric Edwards is my Service Advisor. He always gives me his best recombination. It was time to get a new set of tires. Cedric showed me the three best tires. I chose the more sporty tire. I love the tires I have an excellent ride. Thank you, Cedric. You are the best 

Business response:

Thank you for taking the time to leave us a positive review! We are delighted to hear about your positive experience with our service. Your feedback is important to us, and we greatly appreciate your kind words. 

Lobster's profile image
Lobster 
2 years ago

My service manager Michael Duke is great to work with and makes it very easy to schedule appointments 

Business response:

Thank you for taking the time to leave us a positive review! We are delighted to hear about your positive experience with our service. Your feedback is important to us, and we greatly appreciate your kind words. 

cda2q7's profile image
cda2q7 
2 years ago

Michael Duke is literally the best personality I have ever met. What a guy. It is the small things, he checked on me to give me a time estimate and when it changed they provided an update and chatted kindly. They shared about themself for a few moments, and it made the time fly for me. I loved his patience, kindness and his southern charm. Ford! Give this guy more work. Just jokes. Thanks for making my service experience the best. 

Business response:

Thank you for your positive review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future! 

Toddburgess1983's profile image
Toddburgess1983 
2 years ago

Service Misho was very helpful & explained everything in detail with the used F150 inspection earlier today 

Business response:

Thank you so much for taking the time to share your positive review with us! We greatly appreciate your kind words and feedback. Our team works hard to provide top-notch service, and it's truly rewarding to know that we've met your expectations. Your satisfaction is our ultimate goal, and we're delighted that you had a great experience with us. If you have any more feedback or if there's anything else we can do to enhance your experience further, please don't hesitate to reach out. We're here to assist you with all of your a... read more

sealsmister's profile image
sealsmister 
2 years ago

Everyone was knowledgeable Friendly,eager to help. I would recommend you guys to family and friends 

Business response:

Enjoyed the visit 

Slim's profile image
Slim 
2 years ago

I would like to say that my service provider was awesome. Michael Duke is the best at his job. He's a nice patient person he has always given great customer service when I visit this local. I am happy he is my service provider when I arrive. He gets a 5 out of 5 from me. 🌟 🌟 🌟 🌟 🌟 

Business response:

Our team works diligently to provide top-notch service and a memorable experience for all our customers, and it's rewarding to know that we met your expectations. Your satisfaction is our ultimate goal, and your feedback reinforces our commitment to excellence. 

Salomon guzman's profile image
Salomon guzman 
2 years ago

Corey H assisted me and was super helpful and communicative during the whole process. Thank you 

Business response:

Thank you so much for your positive review! We are always happy to assist. Please don't hesitate to reach out if you need anything else at all! 

Frequently asked questions about Gwinnett Place Ford

How is Gwinnett Place Ford rated?

Gwinnett Place Ford has a 4.5 star rating with 10,698 reviews. 

When is Gwinnett Place Ford open?

Gwinnett Place Ford is open now. It will close at 8:00 p.m.