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3230 Satellite Boulevard, Duluth, GA, 30096, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Talk about great customer service. Darryl was phenomenal! He went the extra mile, & overall great communication. Wasn’t pushy, super patient & extremely knowledgeable. honestly 10/10!!
Business response:
Thank you for the fantastic feedback! It’s wonderful to hear that Darryl provided such a standout experience—going the extra mile, staying patient, and keeping the communication clear and pressure-free. His knowledge and commitment to great service really shine through in your comments. We’ll be sure to pass along your kind words to him. Thanks again for choosing us, and we’re thrilled you had a 10/10 experience!
Had one of my cars in for a service yesterday. Andrew A. really looked after me and kept me appraised of the status throughout. Big service and new tires, but all great. Thanks Andrew and Thanks Gwinnett Place Ford 😊
Business response:
Thank you for the great review! We're so glad to hear that Andrew took excellent care of you and kept you informed throughout your service. It’s great to know everything went smoothly with your big service and new tires. We truly appreciate your feedback and your trust in Gwinnett Place Ford!
Byron was my sales contact. Knowledgeable, welcoming, and efficient salesman. I walked in not expecting to buy a car, we struck a fair deal and I left in my new Tesla.
Business response:
Thank you for sharing your positive experience! We're thrilled to hear that Byron provided you with knowledgeable, welcoming, and efficient service. Congratulations on your new Tesla! If you have any questions or need further assistance in the future, please don’t hesitate to reach out. Enjoy your new ride!
Johnathan Suggs contacted me when I enquired about a vehicle. He even went and made a video of the unit. It was a really good video and he explained options etc.. I'm very impressed by his professionalism. We're still deciding but Johnathan did an amazing job...
Business response:
Thank you so much for your kind words! We're thrilled to hear that Johnathan went above and beyond to provide you with an informative and personalized experience. His professionalism is something we truly value, and we’re glad it made an impression. Whenever you're ready, we’ll be here to help. Feel free to reach out with any questions as you decide!
I had an urgent battery change in late December of 2023. I turned up without an appointment to try and get this fixed, and Michael D went out of his way to assist me and get the car fixed.
Business response:
Hi there, Thank you for your review. We are happy to hear that Michael was able to provide you with great service. Thank you for your patronage and please visit us again for all of your vehicle needs.
Scott kleckner was awesome and treat us like royalty and old friends we will keep coming back because of his professional and caring manner he is the best face Of your business that you could ever find
Business response:
Hi there, Thank you for your review. We are happy to hear that Scot provided you with great service. Thank you for your kind words and continued patronage. We look forward to working with you again.
Sales guy was nice to my son whom is only 18 and works in the Motorsports racing industry. Unfortunately, they weren't willing to try a certain lender we suggested. Therefore, my son went elsewhere, despite the drive, to get a 'Stang GT with the same package & color he wanted. The salesman here really lucked out. We had a 19yr old vehicle to trade-in with very low mileage, under 130k, new transmission, wheels etc that we bought him when he got license at 16 less than 2yrs ago and they were wanting him to put $3500 down. We w... read more
Business response:
Hi there, We are glad your son was able to get what he wanted. Please consider us at Gwinnett Place Ford next time you are shopping.
Noel my salesman was great! Be sure and ask for him. However, the manager that runs the credit check is ignorant and does not listen. I said for my credit to only be ran once through Capital One because I was pre-approved. I ended up being approved, but of course not for the pre approved amount. My salesman was great and that’s why they got a 3 star rating instead of 1. My credit was ran 6 other times. I specifically said only once. I’m highly upset.
Business response:
Thank you Dustin for the opportunity at GPF, unfortunately the lender did not approve the full amount of the pre- approval based on their criteria for final approvals. Apologies for any miscommunications working with additional lenders to secure financing for purchase requested.
Great service and thanks for dropping off the car. Ricardo was amazing. I would definitely come back
Business response:
Hi there, thank you for your kind review. We are thrilled to hear Ricardo provided you with great service.
Gwinnett Place Ford has a 4.5 star rating with 10,698 reviews.
Gwinnett Place Ford is open now. It will close at 8:00 p.m.