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HANSONS

4.6

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Location details

3788 W 2270 S Suite E, West Valley City, UT, 84120, United States

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4.61,420 reviews
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Jerry B.'s profile image
Jerry B. 
4 years ago

The crew that came out was fast and finished our job in one day. We also appreciate that our questions were answered and that we were supported when there were some little things not finished. 

Business response:

Thank you for taking time out of your day to leave us a review Jerry! 

Scott L.'s profile image
Scott L. 
4 years ago

Awesome Company To Work For! 

Business response:

Thank you Scott! :-) 

April M.'s profile image
April M. 
4 years ago

I set an appointment time online only to have them call me thirty minutes past the time scheduled and tell me they require a three window minimum (I need two). When I told the woman it doesn't specify this on the website she brushed me off and asked me to reschedule for three windows. I asked her why I would reschedule for three windows when I only need two and why have I been waiting around for some one to come here if the appointment time on their website isn't really an appointment time it is a "suggested appointment time... read more

Business response:

April, our sincere apologies for your experience and for any miscommunications on our end. We appreciate you bringing this to our attention. Management has been notified to review and address. 

Dwight C.'s profile image
Dwight C. 
4 years ago

The windows and sliding door look fantastic! If I could say only one thing for improvement, I would that they would take one window out and put it back in during the winter as my house was freezing cold for hours after they finished. 

Business response:

Thank you Dwight! We appreciate your feedback 

Jose G.'s profile image
Jose G. 
4 years ago

Very happy with the service provided by Shane New our certified home improvement expert. He clearly explained the whole process and details. Helped us answering all our questions and concerns. Really appreciate this great service provided by Shane. I recommend his services and expertise. Very satisfied, will for sure recommend my friends. 

Business response:

Thank you Jogar! We appreciate your recommendation! 

Janet B.'s profile image
Janet B. 
4 years ago

My windows were put in 2012 They were put in by American exterior The windows were put in by nice people I have no complaints but the gas has leaked out And I need someone to please come help fix them I have a lifetime warranty. 

Business response:

Thank you Janet I have sent your comments to our management team to review and address. 

Isamar V.'s profile image
Isamar V. 
4 years ago

Dave is our salesman and he did a great job explaining every detail from the company to the product. My daughter loved the demonstration and she’s 4 years old. Communication was very good and I feel satisfied with their product and service. 

Business response:

Happy to hear it Isamar! Thank you for your review. 

John P.'s profile image
John P. 
5 years ago

Shane New was our Salesman and he was not only very pleasant but even laughed at my unique comments. He was very proficient at explaining what in the Dickens we were investigating, answered all of our questions perfectly and showed us why we should do business with Hansen's. I am sure that he was handsome underneath that mask of his but try as I may, he would not take it off, keeping us as safe as a Hound Dog. Shane was outstanding and when Kristina needs new Windows, I am going to call him on his electric telephone machine.... read more

Business response:

Thank you! 

Darren G.'s profile image
Darren G. 
5 years ago

Reading the reviews wish I had before I gave them 5000.00 half down for a garden window and sliding door. That was in July of 2020. Here we are almost 25 weeks later, no window no door. I see reviews praising Shilo, have his number but he doesnt answer. I'll update this review after 2 things. 1- my attorneys and bank handle theft of services that will be filed or Hansons returns my money with no issues. Clock is done ticking. 

Business response:

Darren, I have sent your comments to our management team to review and address. We hope to have the issue resolved for you soon. 

Frequently asked questions about HANSONS

How is HANSONS rated?

HANSONS has a 4.6 star rating with 1,420 reviews. 

When is HANSONS open?

HANSONS is open now. It is open 24/7.