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4280 Harlows Blvd, Greenville, MS, 38701, United States
Get directionsHorrible trip in paradise Faucet sink handle broke off the first day., water went every where, phone did not work so had to go down serveal times trying to get things fixed. Then the toilet was rocking...to top that off had to use the tub for running water to was my face and brush my. We got resolution on the last day....horrible experience... Will never go there again...
The property is a typical take advantage of the poverty stricken folks for profit.
We had a room on the fourth floor and the room was very nice but because I had to check out of the hotel before 6:00 the next morning I was awake all night because they decided to shampoo the carpet in the hallway outside of my room and the noise didn’t stop until 4:36 a.m. in the morning…. Never had that experience before….
Expense outweighs value
I called in advance to request a medical fridge. They promised that one would be provided. I asked again at checkout, and they again promised one to the room. I showed up to the room, and there was no fridge. I spoke to them yet again, and they said that there were only 6 on site and all were in use. They provided no other solution and did not seem to care that they lied multiple times. There was also a substantial water leak in the bathroom, which maintenance did repair. However, overall, it was not a good experience.
I experienced unprofessional mannerisms. Also, some personal need to be retrian on not to bother the customer, Also, your hotel need security at the elevator to protect customers.
Steak house only open Friday and Saturday night. Cafe open only from 10am to 1pm. Perks coffee never opened before I left in the morning at 8am. Went there at 3pm and they wouldnt serve me cause they said they were closing. Requested a room clean and towels. Got 1 towel on my 3rd day. Room never cleaned after 2 requests.
The property was fine, what I didn’t like was the mistake in my booking
Harlow's Casino Resort & Spa has a 3.9 star rating with 4,846 reviews.
Harlow's Casino Resort & Spa is open now. It is open 24/7.