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Highland Pointe Apartments
- Apartments
- Indianapolis, IN
About this business
Location details
5480 Michigan Rd, Indianapolis, IN, 46228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The worst renting experience I have ever had. There are CHEAPER safer apartments in downtown Indianapolis. I had to hassle the office about the dumbest things (trash being picked up, laundry rooms being cleaned, literally asking if they can mop our common areas or leave a mat out) The cherry on top of my Christmas was our car wheels being stolen and then the apartments caught on fire. And after 8 months we were finally allowed to get our items back come to find out multiple items were stolen. If you are thinking about ren... read more
Business response:
We are sorry we did not meet your expectations, Richelle. We would be happy to discuss this in more detail offline. Please get in touch with us at leasing@liveathighlandpointe.com. The Highland Pointe Team
RecommendedWe help service these apartments HVAC. It’s nice to see the new owner/management company coming in and updating these apartments. Not only does it help the area, it’s helps the folks already living here. We are pleased to be a part of this process. You really should give this place a second look.
Business response:
Thank you for taking the time to provide your feedback. We're thankful for all you do for our residents and community overall. Have a great day!
RecommendedGreat place with great staff. You won’t be disappointed!
Leasing office is never open . They come and go as pleased. It’s almost noon and no one is there. Packages get delivered and left outside because no ones ever there. One day its open at 9. Next 1030.. today clearly they aren’t coming in. It’s frustrating especially when the the leasing company before accepted all packages, were very reliable and actually cared about their residents....
Business response:
Hello Nik - we are so sorry for the inconvenience today as our leasing agent was unexpectedly out and not able to come in today. We can coordinate having our on-site maintenance technician meet you at the office to let you in and get your packages if need be. Can you let me know what time works?
Recommendeda good place to live with alot of benefits like being total electric
RecommendedI find the management helpful and when I make a maintenance request it gets done
RecommendedLived here for almost a year and am upgrading to a two bedroom because we like it so much. Never had any issues with the residents or management and it's a pretty quiet community, which is nice. They are currently renovating a lot, so there is a bit of a pain in that process, but other than that it's been great living here and I would definitely recommend.
RecommendedI like renting from Highland. The staff are always responsive to my needs acting quickly and efficiently. The only ongoing problem I see is the trash situation which I put down to the other residents. Why would you take your bags to the dumpster and not put them IN the dumpster. Ratchet.
Frequently asked questions about Highland Pointe Apartments
How is Highland Pointe Apartments rated?
Highland Pointe Apartments has a 3.6 star rating with 141 reviews.
When is Highland Pointe Apartments open?
Highland Pointe Apartments is closed now. It will open on Monday at 8:30 a.m.