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Hilton Branson Convention Center
- Hotels
- Branson, MO
About this business
Location details
200 E Main St, Branson, MO, 65616, United States
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Bell Boys Overall stay was great. However, I’m almost certain that it is not Hilton policy that it is mandatory that the bell boys give me a cart and tell the customer they only work for tips. Upon arriving and leaving I requested a cart and was told the bell boy had to bring the cart. Although, some people would love the bell boys service, I personally have no issue with getting a cart and transporting me and my family personal belongings.
Business response:
Thank you so much for being our guest and sharing your experience. We do require our bellman to stay with the carts for liability purposes. Tipping is optional and is to each guest's individual discretion if they wish to leave one, there is nothing in our hotel stating that tipping is required nor should any of our staff be stating that it is. We apologize for any inconvenience. We appreciate your business and hope to be able to welcome you back to the Hiltons of Branson in the future for an improved experience.
Business response:
Thanks so much, Linda, we are so pleased to hear of a great time at the Hilton Branson Convention Center. We hope you will consider us again upon your return to the area.
Business response:
We are so sorry to hear that you were disappointed with certain aspects of your stay. We continually monitor guest feedback so we may improve our product and services for future visits. We hope you will visit us again so we may improve your satisfaction and wish you well until that time!
Very nice; helpful staff, quiet, great location.
Business response:
We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. We look forward to welcoming you back sometime in the future.
Location is ideal if you plan on being in the downtown area. Very friendly and helpful staff at the front counter and bar. The hotel restaurant is very overpriced. Save some money and take a walk to other places. The showers need to be cleaned better. Be aware you will have a $50 per day extra fee added at the end of your stay. Overall I give it a good rating for convenience and friendly staff.
Business response:
Hi, Corey. Thank you so much!
Business response:
Timothy, thanks so much for being our guest and sharing your experience. We are thrilled to hear of your enjoyment! We appreciate your business and hope to see you again soon!
Business response:
Thank you for providing a review of your stay, we are pleased to see you enjoyed your time with us!
Great property
Business response:
Thank you for taking the time to leave a review of your stay with us, Catherine! We are very glad to see that you enjoyed your stay, and we hope to welcome you back again!
very nice place to stay
Business response:
Thank you for choosing us for your visit in Branson! We are glad that you enjoyed your time at our location. We appreciate your kind review and look forward to hosting you again!
Frequently asked questions about Hilton Branson Convention Center
How is Hilton Branson Convention Center rated?
Hilton Branson Convention Center has a 4.2 star rating with 3,861 reviews.
When is Hilton Branson Convention Center open?
Hilton Branson Convention Center is open now. It is open 24/7.