Hilton Branson Convention Center

4.2

Hotels
Branson, MO

About this business

Hospitality Hotels

Location details

200 E Main St, Branson, MO, 65616, United States

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4.24,067 reviews

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Beckie

5 months ago

We didn’t eat the breakfast but the overall stay was good!!

Business response:

Thank you for taking the time to provide a review of your recent stay, our management team continually monitors guest reviews so that we can improve our product and service. We are pleased to see you had a good time with our property. We appreciate your time and business and hope to be able to welcome you back during your next adventures in Branson for an even better experience!

Angela

5 months ago

Good location ! But you have to pay for parking and no complimentary Breakfast Pool is small , location is the only good thing

Business response:

Thank you for taking the time to provide a review of your recent stay, our management team continually monitors guest reviews so that we can improve our product and service. We are sorry to hear of the issues experienced with the charge for parking and for breakfast, and for the small size of the pool. We will relay your feedback to our Executive Management team for review. We appreciate your feedback, time and business, and hope to be able to welcome you back to the Hiltons of Branson in the future for an improved experienc... read more

Shane

5 months ago

Very nice property. Room was clean and service was excellent. Walkable to The Landing

Business response:

Thanks so much for sharing your experience. We are pleased to hear of a great stay and appreciate your kind words! We hope to welcome you back for the holiday season!

Susan

6 months ago

When we checked in they identified us as Hilton Honors members by my phone number and didn’t ask for a credit card. The room was very nice. On the second day that we were there I received an email requesting my phone number and credit card number (the grammar was terrible and I thought it was a scam) later I got a call that I had to come to the front desk right away and give them my credit card. I was told then that they had a $30/day resort fee. While I was at the counter the same thing was happening with another guest. I t... read more

Business response:

We are so sorry for any confusion. We have had a system glitch that is not capturing credit cards correctly upon check in. We appreciate your business and loyalty as an honors member. We will review the conversation and revisit training in this area with our team in regard to the messaging. We did also review the expedia booking confirmation email that does explain parking and mandatory destination fees. We are sorry to hear you were unhappy and appreciate you reaching out. We hope you will visit again sometime in the future... read more

Alicia

6 months ago

Everything was great!

Business response:

Thank you for taking the time to leave a review for your recent stay, we are pleased to see you enjoyed your visit! We appreciate your feedback and business and hope to welcome you back during your next adventures in Branson!

Daniel

6 months ago

Business response:

Gloria

6 months ago

Clean, quiet and comfortable bed

Business response:

Thanks so much for sharing your experience - we are thrilled to hear of your enjoyment! We hope to welcome you back again for a future visit to the Branson Landing!

Sharon

6 months ago

Great - breakfast buffet was very good

Business response:

Thank you for taking the time to provide a great review of your recent stay, we are pleased to hear to hear that you enjoyed your time with us! We appreciate your feedback and business, and hope to welcome you back during your next adventures in Branson!

Sandra

5 months ago

The bar female was not so friendly, never addressed us with a hello just ask what are you having?we had free drink coins,I assumed with a free drink coin you had your choice of drink, she said you can only have a certain drink, so we ordered and old fashion and left.

Business response:

Thank you so much for being our guest and taking the time to provide your feedback. We will ensure your comments are shared with our Food and Beverage Managers and appreciate you sharing this area of opportunity to improve our service. Please know we appreciate your business and hope to be able to welcome you back sometime in the future to provide an improved experience.