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Hilton Branson Convention Center
- Hotels
- Branson, MO
About this business
Location details
200 E Main St, Branson, MO, 65616, United States
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This was a perfect place for us to stay since we had cheer competition here. We could walk across the street to the landing for shopping and lots of good places to eat. Was a little disappointed in the room because the wallpaper was coming off in the hall and the carpet needed repaired or replaced. Also, there was outlets that didn’t work. As far as the indoor pool, there was not enough seating.
Business response:
Thanks so much for being our guest, we apologize for any inconvenience. Thank you for letting us know so we may investigate and improve. We hope to you see again sometime in the future to provide an improved experience.
Business response:
Jared, thanks so much for being our guest and sharing your experience. We are thrilled to hear of your enjoyment! We appreciate your business and hope to see you again soon!
Bell Boys Overall stay was great. However, I’m almost certain that it is not Hilton policy that it is mandatory that the bell boys give me a cart and tell the customer they only work for tips. Upon arriving and leaving I requested a cart and was told the bell boy had to bring the cart. Although, some people would love the bell boys service, I personally have no issue with getting a cart and transporting me and my family personal belongings.
Business response:
Thank you so much for being our guest and sharing your experience. We do require our bellman to stay with the carts for liability purposes. Tipping is optional and is to each guest's individual discretion if they wish to leave one, there is nothing in our hotel stating that tipping is required nor should any of our staff be stating that it is. We apologize for any inconvenience. We appreciate your business and hope to be able to welcome you back to the Hiltons of Branson in the future for an improved experience.
Business response:
Thanks so much, Linda, we are so pleased to hear of a great time at the Hilton Branson Convention Center. We hope you will consider us again upon your return to the area.
Business response:
We are so sorry to hear that you were disappointed with certain aspects of your stay. We continually monitor guest feedback so we may improve our product and services for future visits. We hope you will visit us again so we may improve your satisfaction and wish you well until that time!
Very nice; helpful staff, quiet, great location.
Business response:
We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. We look forward to welcoming you back sometime in the future.
Location is ideal if you plan on being in the downtown area. Very friendly and helpful staff at the front counter and bar. The hotel restaurant is very overpriced. Save some money and take a walk to other places. The showers need to be cleaned better. Be aware you will have a $50 per day extra fee added at the end of your stay. Overall I give it a good rating for convenience and friendly staff.
Business response:
Hi, Corey. Thank you so much!
Business response:
Timothy, thanks so much for being our guest and sharing your experience. We are thrilled to hear of your enjoyment! We appreciate your business and hope to see you again soon!
Business response:
Thank you for providing a review of your stay, we are pleased to see you enjoyed your time with us!
Frequently asked questions about Hilton Branson Convention Center
How is Hilton Branson Convention Center rated?
Hilton Branson Convention Center has a 4.2 star rating with 3,935 reviews.
When is Hilton Branson Convention Center open?
Hilton Branson Convention Center is open now. It is open 24/7.