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Hiram Animal Hospital
- Veterinarians
- Hiram, GA
About this business
Location details
1019 Hiram Douglasville Hwy, Hiram, GA, 30141, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
These people are a complete disaster. My dad took my pet in for a 1st time routine visit. I was not present but nevertheless totally disgusted. The doctors do not care about the pets. You better hope you pet dont have anything fatal because they do not diagnose and treat. I sent my pet to them for severe discoloration in the rectum that was new for 30 days. Dr. Long looked at my dog, claimed it was an examination, and sent her away stating this was normal, BUT she was enlarged glands. Wtf??!!! A literal BLACK ASS on a dog th... read more
Business response:
Hello Cassandra M., Thank you for sharing your feedback. We are so sorry to hear about your disappointment with us. The essence of our values and who we are all start with patient-centric compassionate care. We genuinely care about our patients and do everything we can to diagnose and treat any concerns or ailments presented to us. During your pet's visit, we performed a full exam which included an anal gland expression. We'd like to assure you that the color of your sweet pup's behind is not a cause for concern. Just ... read more
The technicians in this office are undertrained, inefficient, and careless. They also did not share Covid information with the patients. The technician was carrying my service dog improperly, hurt him, and dropped him. He was scared and ran. This facility was untrained and ill prepared to try and rescue him. Numerous calls were ignored and the staff was rude and was unable to help. F you value your pet, do not use this facility.
Business response:
Hello Juanita T., We are deeply apologetic to you for this accident, and want you to know that we have met with our team to make sure every staff member thoroughly understands our curbside protocol and procedures so that we can ensure an accident like this never happens again. Juanita - we are so sorry that you were made to feel that we didn't care. We were absolutely devastated by this accident and felt we were doing everything in our power to assist. If you'd like to discuss the incident further, please do not hesitate ... read more
So I have reviewed this company a few months back, I thought I would give them another shot. Well last night was the last straw for me. Last night my puppy got his head gashed accidentally and starting bleeding terribly. It was scary and horrific, natural reaction - "call her vet and let them see her asap" - So I do! I called the place starting at 5:15. It took me 15 mins to get someone on the phone. When I finally spoke to them I explained the situation. She said that they "close at 7" and would not have time for her to be ... read more
Frequently asked questions about Hiram Animal Hospital
How is Hiram Animal Hospital rated?
Hiram Animal Hospital has a 4.7 star rating with 1,423 reviews.
When is Hiram Animal Hospital open?
Hiram Animal Hospital is closed now. It will open on Monday at 7:00 a.m.