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Hollywood Feed
- Pet Stores
- Dallas, TX
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Dallas, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to ... read more
Location details
3425 Knight St, Dallas, TX, 75219, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Excellent customer experience.
Business response:
Thank you so much for the great testimony, Shelly! Our team strives to go above and beyond to ensure an excellent experience for every customer! We're thrilled you are pleased and hope to see you again soon!
everyone there is super friendly. Always ready to help. eager totalk about products to the best of their knowledge. I love this store!
Business response:
George, we are so glad to hear you loved your experience so much that you gave us 5-stars! We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Because of awesome customers like you we were ranked #1... read more
everyone there is super friendly. Always ready to help. eager totalk about products to the best of their knowledge. I love this store!
Business response:
George, we are so glad to hear you loved your experience so much that you gave us 5-stars! We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Because of awesome customers like you we were ranked #1... read more
Most patient and knowledgeable customer service, ever. You guys got a lifelong customer! Coco says thank you!
Business response:
Rachel, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to se... read more
I always get greeted and feel welcomed everytime I pick up my pets food.
Business response:
Bianca, We’re very proud of the compliment on our team at Knight St. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We believe in being the best in the industry from the moment you enter the door until you leave. We at Hollywood Feed love going above and beyond, from saying hello to offering to carry your bag of food to your car.
One employee was very helpful a girl , helped me threw my whole visit, kinda felt smothered by attention tho , atleast 4 people asked to help me wich i felt was odd because i already had gotten help the first they asked
Business response:
Jose, Thank you for the kind review! We are proud of our stores and the teams! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! However, we do not want to make anyone feel uncomfortable or smothered. We do apologize. Although every visit may not be perfect we thank you for continuing to shop with us. We ensure your next visit is better than your last!
Most patient and knowledgeable customer service, ever. You guys got a lifelong customer! Coco says thank you!
Business response:
Rachel, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to se... read more
I always get greeted and feel welcomed everytime I pick up my pets food.
Business response:
Bianca, We’re very proud of the compliment on our team at Knight St. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We believe in being the best in the industry from the moment you enter the door until you leave. We at Hollywood Feed love going above and beyond, from saying hello to offering to carry your bag of food to your car.
One employee was very helpful a girl , helped me threw my whole visit, kinda felt smothered by attention tho , atleast 4 people asked to help me wich i felt was odd because i already had gotten help the first they asked
Business response:
Jose, Thank you for the kind review! We are proud of our stores and the teams! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! However, we do not want to make anyone feel uncomfortable or smothered. We do apologize. Although every visit may not be perfect we thank you for continuing to shop with us. We ensure your next visit is better than your last!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 831 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 10:00 a.m.