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Hollywood Feed
- Pet Stores
- Dallas, TX
About this business
Location details
3425 Knight St, Dallas, TX, 75219, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
I always get greeted and feel welcomed everytime I pick up my pets food.
Business response:
Bianca, We’re very proud of the compliment on our team at Knight St. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We believe in being the best in the industry from the moment you enter the door until you leave. We at Hollywood Feed love going above and beyond, from saying hello to offering to carry your bag of food to your car.
One employee was very helpful a girl , helped me threw my whole visit, kinda felt smothered by attention tho , atleast 4 people asked to help me wich i felt was odd because i already had gotten help the first they asked
Business response:
Jose, Thank you for the kind review! We are proud of our stores and the teams! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! However, we do not want to make anyone feel uncomfortable or smothered. We do apologize. Although every visit may not be perfect we thank you for continuing to shop with us. We ensure your next visit is better than your last!
Most patient and knowledgeable customer service, ever. You guys got a lifelong customer! Coco says thank you!
Business response:
Rachel, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to se... read more
I always get greeted and feel welcomed everytime I pick up my pets food.
Business response:
Bianca, We’re very proud of the compliment on our team at Knight St. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We believe in being the best in the industry from the moment you enter the door until you leave. We at Hollywood Feed love going above and beyond, from saying hello to offering to carry your bag of food to your car.
One employee was very helpful a girl , helped me threw my whole visit, kinda felt smothered by attention tho , atleast 4 people asked to help me wich i felt was odd because i already had gotten help the first they asked
Business response:
Jose, Thank you for the kind review! We are proud of our stores and the teams! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! However, we do not want to make anyone feel uncomfortable or smothered. We do apologize. Although every visit may not be perfect we thank you for continuing to shop with us. We ensure your next visit is better than your last!
Great customer service. The guy that checked me out was helpful and friendly.
Business response:
Jay, We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty tail-waggin' great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
Great customer service. The guy that checked me out was helpful and friendly.
Business response:
Jay, We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty tail-waggin' great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
I love this place! They always have what I need and they are always so friendly!
Business response:
Sydney, thank you so much for such a huge compliment. We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family! Come back and see us again soon.
I love this place! They always have what I need and they are always so friendly!
Business response:
Sydney, thank you so much for such a huge compliment. We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family! Come back and see us again soon.
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.8 star rating with 1,023 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.