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Hollywood Feed
- Pet Stores
- Fort Worth, TX
About this business
Location details
6200 Camp Bowie Blvd, #6216, Fort Worth, TX, 76116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Great customer service.. I wanted a certain product and they didn’t have it. It was available at another location, so the district manager delivered it to this location. We were able to pick it up the next day.
Business response:
Brandy, thank you for the wonderful review! Our team seeks to go above and beyond for each customer, and we are happy to have such great feedback! We hope to see you again soon!
Great customer service, always happy, smiling, everyone, especially Indigo, goes out of their way to help. Love the people and the store!!!!!!
Business response:
Vicki, thank you for the wonderful review! Our team seeks to provide the finest level of service achievable, and we are happy to have such great feedback! We hope to see you again soon!
Great customer service.. I wanted a certain product and they didn’t have it. It was available at another location, so the district manager delivered it to this location. We were able to pick it up the next day.
Business response:
Brandy, thank you for the wonderful review! Our team seeks to go above and beyond for each customer, and we are happy to have such great feedback! We hope to see you again soon!
customers and clerks were not wearing masks.
Business response:
Gwen, thank you for taking the time to reach out to us. I am sorry to hear that your recent visit to one of our locations did not meet your standard. Our team has always worked diligently to keep our stores clean and properly sanitized, but in response to the current public health situation, we have increased our cleaning and sanitizing procedures for our stores. This includes more frequent and thorough cleaning, every hour, especially in areas that are touched more – with registered antimicrobial products for use against No... read more
Such a wonderful store! Indigo was SO helpful and knowledgeable. I love that I can buy any food and if it doesn’t agree with my dogs, I can return it. What peace of mind as we welcome two pups and begin to figure out what works best for them. Indigo also recommended a trainer. We’re so happy we found this place!
Business response:
We’re very proud of the compliment on our team member, Indigo. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
Thank you
Business response:
Laurie, thank you so much for your 5-star review! We hope to see you again soon!
customers and clerks were not wearing masks.
Business response:
Gwen, thank you for taking the time to reach out to us. I am sorry to hear that your recent visit to one of our locations did not meet your standard. Our team has always worked diligently to keep our stores clean and properly sanitized, but in response to the current public health situation, we have increased our cleaning and sanitizing procedures for our stores. This includes more frequent and thorough cleaning, every hour, especially in areas that are touched more – with registered antimicrobial products for use against No... read more
Thank you
Business response:
Laurie, thank you so much for your 5-star review! We hope to see you again soon!
Such a wonderful store! Indigo was SO helpful and knowledgeable. I love that I can buy any food and if it doesn’t agree with my dogs, I can return it. What peace of mind as we welcome two pups and begin to figure out what works best for them. Indigo also recommended a trainer. We’re so happy we found this place!
Business response:
We’re very proud of the compliment on our team member, Indigo. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.8 star rating with 777 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.