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Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Raleigh, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Fe... read more
9660 Falls of Neuse Rd, Ste 170, Raleigh, NC, 27615, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:30 p.m. | |
Tue | 9:00 a.m. to 7:30 p.m. | |
Wed | 9:00 a.m. to 7:30 p.m. | |
Thu | 9:00 a.m. to 7:30 p.m. | |
Fri | 9:00 a.m. to 7:30 p.m. | |
Sat | 9:00 a.m. to 7:30 p.m. | |
Sun | 10:00 a.m. to 6:30 p.m. |
I was greeted as soon as I came in by a gentlema at the register.. I was buying vitamins for my dog and there was one person in front of me on line. A store employee, Suki, immediately came over and apologized for my wait and assisted with my purchase. I waited only about one minute on line but her customer service was as if I had waited 10 minutes. She was pleasant, knowledgeable about the products. This is why I choose Hollywood Feed.
Business response:
Thank you so much for the fantastic 5-star review, Linda! We’re thrilled to hear that you had such a positive experience at our Falls River Hollywood Feed Store. Suki is a superstar, and we’re so glad she made your visit extra special with her quick and knowledgeable service. It’s the little things like that (even a one-minute wait!) that make all the difference, right? Thanks for choosing us, and we can’t wait to see you again soon!
All that work there always so nice and helpful!
Business response:
We are delighted to hear that you found our team to be nice and helpful! Thank you for your kind words.
I was able to get right in and get what I needed before they closed. I was even offered a place I could check to find foods without things my dog has a reaction to.
Business response:
Mary, Thank you for the wonderful review! Our team strives to provide speedy and exceptional service for all our customers! We're thrilled you're pleased and hope to see you and your pets again soon!
I Love this store just for the simple fact that their customer service is like no they place I have ever been to! They are always so helpful every time I come in the store and recommend the BEST products to help my dog! I’m so Thankful for the staff at these stores!
Business response:
Thank you for sharing your positive experience with us! We are thrilled to hear that our customer service and product recommendations have been helpful for your dog. We appreciate your kind words and look forward to seeing you again soon.
I was very pleased with the customer service on the phone and inside the store. It was a great experience shopping here and I will be back in the store and I will use their shipping option too. I was also very pleased with the quality and variety of dog foods offered with a low fat content. My toy poodle/dachshund mix had pancreatitis and pneumonia in 2022, after being boarded for three weeks and we have had a difficult time finding a quality food that was low fat. There were several choices here and our dog likes them all... read more
Business response:
We're pleased to hear that you had a great experience shopping with us and that we provide quality low-fat options for your dog! We look forward to seeing you again soon!
Great products and phenomenal customer service.
Business response:
We sincerely value your feedback and are thrilled to hear that you had a great experience with our products and customer service. Thank you for choosing Hollywood Feed!
Friendly, helpful
Business response:
We appreciate your positive feedback, Janet! Thank you for choosing Hollywood Feed. If you have any concerns, please feel free to contact us at (984) 200-0271.
Great place to wash my lab and the staff is so helpful when you are looking for recommendations.
Business response:
Thank you for your positive feedback, Kevin! We're glad to hear that you had a great experience washing your lab at Hollywood Feed. Our staff takes pride in providing helpful recommendations to our customers. If you have any more questions or need further assistance, feel free to reach out to us at (984) 200-0271.
AMAZING customer service every time!
Business response:
Thank you for your kind words, Kayla! We're thrilled to hear that you've consistently experienced amazing customer service at Hollywood Feed. We appreciate your support and look forward to serving you again soon!
Hollywood Feed has a 4.9 star rating with 372 reviews.
Hollywood Feed is open now. It will close at 7:30 p.m.