Hollywood Feed's cover image
Claimed

This profile has been claimed by the business owner or representative.

Hollywood Feed

4.9

About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Raleigh, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Fe... read more

Location details

9660 Falls of Neuse Rd, Ste 170, Raleigh, NC, 27615, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9358 reviews
Select a rating
Trish C.'s profile image
Trish C. 
on Birdeye

a year ago

Great customer service and knowledgeable staff. 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavi... read more

Lucus V.'s profile image
Lucus V. 
on Birdeye

a year ago

Friendly staff and great selection of healthy treats and food. 

Business response:

Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! 

Kaye G.'s profile image
Kaye G. 
on Birdeye

a year ago

I love getting greeted by the staff and asked if I need help! 

Business response:

Thank you Kaye for the kind words! We appreciate your continued support! Our Raleigh store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family, like our own. Thank you for ... read more

Megan O.'s profile image
Megan O. 
on Birdeye

a year ago

I have been shopping here for many years and I have always had the absolute best experience. All the employees are phenomenal and actually care about your pets. I don't shop anywhere else! 

Business response:

A 5-star review from a 5-star customer! Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soo... read more

Janelle S.'s profile image
Janelle S. 
on Birdeye

a year ago

Customer service was amazing and attentive. I loved the pride toys they had and the people there are the reason we will go back. 

Business response:

Janelle, thank you for being our 5-star customer! We appreciate you and value your support! We are dedicated and committed to you and your pet(s) at Hollywood Feed. We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to se... read more

Susan H.'s profile image
Susan H. 
on Birdeye

a year ago

I received good help to fit a no pull collar on a dog with a hard to fit chest. The clerk was honest about a more expensive harness not fitting well and selected a more appropriate model which happened to be less expensive but a better fit. This is why I travelled 7 miles to get to this store vs going to closer pet stores. 

Business response:

Susan, What an honor to know you pass more convenient locations to allow us to be a part of your family. Thank you for your brilliant review! Our staff are truly experts in all things pet, and we are so proud to read about our team member's performance! We know that our staff are our biggest resource for our customers, and that's why we train each of our team members for over 40 hours every year on our products, pet health, and nutrition so that they can make excellent recommendations for you and your pets. We hope to see y... read more

Mary Jane B.'s profile image
Mary Jane B. 
on Birdeye

a year ago

Checked for me to see availability of product by phone. Held product at register for me for later pickup. Very helpful and friendly staff. 

Business response:

Mary Jane, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! 

Diane D.'s profile image
Diane D. 
on Birdeye

a year ago

Diane D 

Business response:

Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritioni... read more

Kyia H.'s profile image
Kyia H. 
on Birdeye

a year ago

Highly recommend! Very nice 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavi... read more

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 358 reviews. 

When is Hollywood Feed open?

Hollywood Feed is open now. It will close at 7:30 p.m.