Hollywood Feed's cover image

This profile has been claimed by the business owner or representative.

Hollywood Feed

4.8

About this business

Location details

9660 Falls of Neuse Rd, Ste 170, Raleigh, NC, 27615, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.8489 reviews
Select a rating
Misty M.'s profile image
Misty M. 
3 years ago

Great and friendly staff 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Sonia L.'s profile image
Sonia L. 
3 years ago

What I don’t like is having to punch a card for my discount, If you’re going to give me a discount just do it. You have it in the computer 

Business response:

Thank you Sonia for visiting Hollywood Feed and being a part of our family! I'm not sure why you would have a punch card, because with our Feeder Program it is automatically saved in our system with your phone number. That way you do not have to keep up with the cards. We look forward to seeing you soon! 

Brittany R.'s profile image
Brittany R. 
3 years ago

Samantha is always so nice and helpful! Her customer service goes above and beyond - and she always remembers me and my pup. 

Business response:

Brittany, thank you for being our 5-star customer! We are dedicated and committed to you and your pet(s) at Hollywood Feed. We are pleased to hear that Samantha was able to provide you with the best possible service. Our Falls of Neuse Rd store has a great team, and we are proud of them!  We take pride in the services we offer, the products we sell, and the pets and people we help every day.  Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Thank y... read more

John B.'s profile image
John B. 
3 years ago

Good customer service and very knowledgeable employees. Always ready to help 

Business response:

John, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Misty M.'s profile image
Misty M. 
3 years ago

Great and friendly staff 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Brittany R.'s profile image
Brittany R. 
3 years ago

Samantha is always so nice and helpful! Her customer service goes above and beyond - and she always remembers me and my pup. 

Business response:

Brittany, thank you for being our 5-star customer! We are dedicated and committed to you and your pet(s) at Hollywood Feed. We are pleased to hear that Samantha was able to provide you with the best possible service. Our Falls of Neuse Rd store has a great team, and we are proud of them!  We take pride in the services we offer, the products we sell, and the pets and people we help every day.  Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Thank y... read more

John B.'s profile image
John B. 
3 years ago

Good customer service and very knowledgeable employees. Always ready to help 

Business response:

John, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Sonia L.'s profile image
Sonia L. 
3 years ago

What I don’t like is having to punch a card for my discount, If you’re going to give me a discount just do it. You have it in the computer 

Business response:

Thank you Sonia for visiting Hollywood Feed and being a part of our family! I'm not sure why you would have a punch card, because with our Feeder Program it is automatically saved in our system with your phone number. That way you do not have to keep up with the cards. We look forward to seeing you soon! 

Amy-leigh K.'s profile image
Amy-leigh K. 
3 years ago

Knowledgeable, helpful, friendly service! 

Business response:

Amy, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased and visit us again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.8 star rating with 489 reviews. 

When is Hollywood Feed open?

Hollywood Feed is open now. It will close at 7:30 p.m.