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Hollywood Feed
- Pet Stores
- Raleigh, NC
About this business
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Raleigh, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Fe... read more
Location details
9660 Falls of Neuse Rd, Ste 170, Raleigh, NC, 27615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Everyone here is so nice! We moved to Roxboro, but can't get our dog food up here. We called Pet People on Falls of Neuse Rd in Raleigh, asked them to set two bags aside for us to pick up the next day. We got there to pick it up and it was waiting on a table for us with our name on it. Above and beyond service. Thank you!
Business response:
James, thank you so much for your excellent review! Our Falls of Neuse Rd, store strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. Enjoy our internal training for the public and you can view resources and training classes... read more
Friendly staff. Clean facility. Always have what I’m looking for.
Business response:
Chip, thank you so much for your excellent review! Our team strives to make every customer's shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon!
Everyone here is so nice! We moved to Roxboro, but can't get our dog food up here. We called Pet People on Falls of Neuse Rd in Raleigh, asked them to set two bags aside for us to pick up the next day. We got there to pick it up and it was waiting on a table for us with our name on it. Above and beyond service. Thank you!
Business response:
James, thank you so much for your excellent review! Our Falls of Neuse Rd, store strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. Enjoy our internal training for the public and you can view resources and training classes... read more
Fascinating, interesting place filled with all sorts of truly great pet stuff. I'll be back!
Business response:
Thank you so much for this glowing review, Clifford! We love helping our customers improve the lives of their pets, and we are so glad you love the Hollywood Feed experience! We are proud of our vast selection of natural and holistic products. Our employees go through 40 hours of training each year taught by professionals of the pet industry to be able to answer the tricky pet product questions. You can check out Hollywood Feed University to learn more!
Friendly staff. Clean facility. Always have what I’m looking for.
Business response:
Chip, thank you so much for your excellent review! Our team strives to make every customer's shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon!
Rcvd our black lab’s new K-9 Harness which I ordered online while at the pet people store Raleigh NC and the store rep showed a demo for the sz 3+ For our big lab, and it fits very well; enjoy walking our dog. Thanks Pet Prople!
Business response:
Colleen, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to s... read more
Amazing!! Everyone was friendly, helpful, and caring as soon as I walked through the door. Very informative on products and puppy needs! We will Be back :)
Business response:
Monique, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Amazing!! Everyone was friendly, helpful, and caring as soon as I walked through the door. Very informative on products and puppy needs! We will Be back :)
Business response:
Monique, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Best customer service and quality of product I have ever experienced! Customer for life!
Business response:
Vanessa, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 377 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.