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Hollywood Feed
- Pet Stores
- Raleigh, NC
About this business
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Raleigh, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Fe... read more
Location details
9660 Falls of Neuse Rd, Ste 170, Raleigh, NC, 27615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Staff is always friendly and helpful. The delivery service has been a lifesaver on multiple occasions.
Business response:
Meredith, Thank you for the awesome review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and we're happy we had your dog's specific food in our store. Our Same Day Delivery Service was made for the convenience of our customers in all situations. And we strive to provide speedy service for all our customers! We are always here for your pet needs! We're thrilled you're pleased and hope to deliver to you again soon!
The staff is always cheerful & helpful. They go above & beyond to help me find my pet’s favorites.
Business response:
Donna, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Always a great place to get pet food and treats!!! Everyone at this store is excellent!!!
Business response:
Sean, Thank you so much for such an outstanding review! We think you are pretty excellent too! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Always a great place to get pet food and treats!!! Everyone at this store is excellent!!!
Business response:
Sean, Thank you so much for such an outstanding review! We think you are pretty excellent too! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Great customer service! In-store shopping is convenient for my location, but I also enjoy the delivery option when I need something last minute.
Business response:
Jessieer, Thank you! We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback. Our Same Day Delivery Service was made for the convenience of our customers in all situations. And we strive to provide speedy service for all our customers! We are always here for your pet needs, near or far! We hope to see you again soon!
Excellant service!
Business response:
Keith, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Excellant service!
Business response:
Keith, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Everyone that works there is friendly however, you don’t have to ask someone as soon as they open the door if they can help you find something. Makes you want to leave. A nice welcome would be great without the pressure.
Business response:
Rori, Thank you so much for your review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We offer top-tier customer service at every level of our company. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! In this, we want people to feel welcome as soon as they enter, and we want to break the ice so someone wh... read more
Friendly, great suggestions.
Business response:
Kristi, Thank you for the great review! We strive for the best customer service at every level. We also are trained in our products monthly so that we can provide our best suggestions and can leave feeling secure in your purchases. Thanks again for the kind words and see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 358 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.