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Hollywood Feed
- Pet Stores
- Raleigh, NC
About this business
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Raleigh, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Fe... read more
Location details
9660 Falls of Neuse Rd, Ste 170, Raleigh, NC, 27615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Friendly helpful staff
Business response:
Cathy, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Please bring back the bath punch cards!!!
Business response:
Thank you for the 5-satrs Sara! We know that PetPeople customers adore the PetPeeps program, but we want all of the stores to be as one with Hollywood Feed now. Our Frequent Feeder Program is digital so you don't have to keep up with a card. We keep up with your points for you and all the programs being digital means perks and points generate automatically without having to show a card. All customers are now under Hollywood Feed's customer base system and automatically enrolled in proper Rewards Program(s). Everything is und... read more
Please bring back the bath punch cards!!!
Business response:
Thank you for the 5-satrs Sara! We know that PetPeople customers adore the PetPeeps program, but we want all of the stores to be as one with Hollywood Feed now. Our Frequent Feeder Program is digital so you don't have to keep up with a card. We keep up with your points for you and all the programs being digital means perks and points generate automatically without having to show a card. All customers are now under Hollywood Feed's customer base system and automatically enrolled in proper Rewards Program(s). Everything is und... read more
Love visiting w/my puppy. Staff is friendly and very helpful. The selection of food and other pet goods are incredibly.
Business response:
Thank you so much for such a huge compliment. We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family! Come back and see us again soon.
Very clean store. Have lots of healthy food options for dogs and cats. Employees are very nice.
Business response:
Renee. thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Staff is always friendly and helpful. The delivery service has been a lifesaver on multiple occasions.
Business response:
Meredith, Thank you for the awesome review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and we're happy we had your dog's specific food in our store. Our Same Day Delivery Service was made for the convenience of our customers in all situations. And we strive to provide speedy service for all our customers! We are always here for your pet needs! We're thrilled you're pleased and hope to deliver to you again soon!
The staff is always cheerful & helpful. They go above & beyond to help me find my pet’s favorites.
Business response:
Donna, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
They always try their best to find what we need. Customer service is excellent.
Business response:
Thank you for this feedback, Jackie. Our Falls River store works hard to give good customer service to everyone. Although every visit may not be perfect we thank you for continuing to shop with us. We would love additional feedback to ensure your next visit is better than your last! Please share details of your experience with us at bark@hollywoodfeed.com so we can make improvements. We appreciate you being a part of the Hollywood Feed family! We hope to see you again soon.
They always try their best to find what we need. Customer service is excellent.
Business response:
Thank you for this feedback, Jackie. Our Falls River store works hard to give good customer service to everyone. Although every visit may not be perfect we thank you for continuing to shop with us. We would love additional feedback to ensure your next visit is better than your last! Please share details of your experience with us at bark@hollywoodfeed.com so we can make improvements. We appreciate you being a part of the Hollywood Feed family! We hope to see you again soon.
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 358 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.