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Hollywood Feed

4.9
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About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Raleigh, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Fe... read more

Location details

9660 Falls of Neuse Rd, Ste 170, Raleigh, NC, 27615, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9329 reviews
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Cathy B.'s profile image
Cathy B. 
on Birdeye

a year ago

Friendly helpful staff 

Business response:

Cathy, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Meredith B.'s profile image
Meredith B. 
on Birdeye

a year ago

Staff is always friendly and helpful. The delivery service has been a lifesaver on multiple occasions. 

Business response:

Meredith, Thank you for the awesome review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and we're happy we had your dog's specific food in our store. Our Same Day Delivery Service was made for the convenience of our customers in all situations. And we strive to provide speedy service for all our customers! We are always here for your pet needs! We're thrilled you're pleased and hope to deliver to you again soon! 

Meredith B.'s profile image
Meredith B. 
on Birdeye

a year ago

Staff is always friendly and helpful. The delivery service has been a lifesaver on multiple occasions. 

Business response:

Meredith, Thank you for the awesome review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and we're happy we had your dog's specific food in our store. Our Same Day Delivery Service was made for the convenience of our customers in all situations. And we strive to provide speedy service for all our customers! We are always here for your pet needs! We're thrilled you're pleased and hope to deliver to you again soon! 

Donna S.'s profile image
Donna S. 
on Birdeye

a year ago

The staff is always cheerful & helpful. They go above & beyond to help me find my pet’s favorites. 

Business response:

Donna, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon! 

Jackie W.'s profile image
Jackie W. 
on Birdeye

a year ago

They always try their best to find what we need. Customer service is excellent. 

Business response:

Thank you for this feedback, Jackie. Our Falls River store works hard to give good customer service to everyone. Although every visit may not be perfect we thank you for continuing to shop with us. We would love additional feedback to ensure your next visit is better than your last! Please share details of your experience with us at bark@hollywoodfeed.com so we can make improvements. We appreciate you being a part of the Hollywood Feed family! We hope to see you again soon.  

Donna S.'s profile image
Donna S. 
on Birdeye

a year ago

The staff is always cheerful & helpful. They go above & beyond to help me find my pet’s favorites. 

Business response:

Donna, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon! 

Jackie W.'s profile image
Jackie W. 
on Birdeye

a year ago

They always try their best to find what we need. Customer service is excellent. 

Business response:

Thank you for this feedback, Jackie. Our Falls River store works hard to give good customer service to everyone. Although every visit may not be perfect we thank you for continuing to shop with us. We would love additional feedback to ensure your next visit is better than your last! Please share details of your experience with us at bark@hollywoodfeed.com so we can make improvements. We appreciate you being a part of the Hollywood Feed family! We hope to see you again soon.  

Sean W.'s profile image
Sean W. 
on Birdeye

a year ago

Always a great place to get pet food and treats!!! Everyone at this store is excellent!!! 

Business response:

Sean, Thank you so much for such an outstanding review! We think you are pretty excellent too! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! 

Sean W.'s profile image
Sean W. 
on Birdeye

a year ago

Always a great place to get pet food and treats!!! Everyone at this store is excellent!!! 

Business response:

Sean, Thank you so much for such an outstanding review! We think you are pretty excellent too! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 329 reviews. 

When is Hollywood Feed open?

Hollywood Feed is open now. It will close at 7:30 p.m.  

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