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Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Raleigh, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Fe... read more
9660 Falls of Neuse Rd, Ste 170, Raleigh, NC, 27615, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:30 p.m. | |
Tue | 9:00 a.m. to 7:30 p.m. | |
Wed | 9:00 a.m. to 7:30 p.m. | |
Thu | 9:00 a.m. to 7:30 p.m. | |
Fri | 9:00 a.m. to 7:30 p.m. | |
Sat | 9:00 a.m. to 7:30 p.m. | |
Sun | 10:00 a.m. to 6:30 p.m. |
Great customer service! In-store shopping is convenient for my location, but I also enjoy the delivery option when I need something last minute.
Business response:
Jessieer, Thank you! We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback. Our Same Day Delivery Service was made for the convenience of our customers in all situations. And we strive to provide speedy service for all our customers! We are always here for your pet needs, near or far! We hope to see you again soon!
Friendly, great suggestions.
Business response:
Kristi, Thank you for the great review! We strive for the best customer service at every level. We also are trained in our products monthly so that we can provide our best suggestions and can leave feeling secure in your purchases. Thanks again for the kind words and see you again soon!
Everyone that works there is friendly however, you don’t have to ask someone as soon as they open the door if they can help you find something. Makes you want to leave. A nice welcome would be great without the pressure.
Business response:
Rori, Thank you so much for your review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We offer top-tier customer service at every level of our company. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! In this, we want people to feel welcome as soon as they enter, and we want to break the ice so someone wh... read more
Great customer service. The young woman was so friendly & helpful!
Business response:
Amy, Our Hollywood Feed staff are experts in all things pet, and we are so proud to read about our team member's performance! We know that our staff are our biggest resource for our customers, and that's why we train each of our team members for over 40 hours every year on our products, pet health, and nutrition so that they can make excellent recommendations for you and your pets. Come back soon!
Kind and helpful staff, excellent selection of all the best in pet supplies! The dog wash is superb and the cat toys, treats, climbers and food (and litter!) are excellent. Highly recommend Pet People in North Raleigh.
Business response:
Marcia, Thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pets. We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to se... read more
Kind and helpful staff, excellent selection of all the best in pet supplies! The dog wash is superb and the cat toys, treats, climbers and food (and litter!) are excellent. Highly recommend Pet People in North Raleigh.
Business response:
Marcia, Thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pets. We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to se... read more
Great customer service. The young woman was so friendly & helpful!
Business response:
Amy, Our Hollywood Feed staff are experts in all things pet, and we are so proud to read about our team member's performance! We know that our staff are our biggest resource for our customers, and that's why we train each of our team members for over 40 hours every year on our products, pet health, and nutrition so that they can make excellent recommendations for you and your pets. Come back soon!
Hollywood Feed has a 4.9 star rating with 356 reviews.
Hollywood Feed is open now. It will close at 7:30 p.m.