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Hollywood Feed
- Pet Stores
- Austin, TX
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Austin, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to ... read more
Location details
9901 N Capital of Texas Hwy, Suite 150A, Austin, TX, 78759, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
It was easy to make the purchase over the phone. The person was very pleasant. The delivery was within the time window mentioned.
Business response:
We are happy to hear that your purchase was easy and delivery was on time. Thank you for taking the time to share your experience with us.
Hollywood Feed is consistent with same day deliveries, which are always delivered in a timely manner. The staff at Hollywood Feed are always attentive & very friendly.
Business response:
Sherry, thank you for the awesome review! Our team strives to go above and beyond to provide great customer service! Our Same Day Delivery Service was made for the convenience of our customers in all situations. And we strive to provide speedy service for all our customers! We are always here for your pet needs! We're thrilled you're pleased and hope to deliver to you again soon!
We have been shopping at HWF for years. We can buy pet food anywhere but we would never be able to find a staff as warm and supportive as HWF. We were so sad to see our nearest location close. The feed team there felt like a second family. They were so supportive when our senior dog crossed the rainbow bridge. They were instrumental in helping us teach our new rescue with extreme anxiety learn to trust humans and accept love (and the good treats!) They even went above and beyond when a neighbor shared with them that our son ... read more
Business response:
Thank you for sharing your experience with us. We deeply respect the loyalty and kindness you have shown towards our team at Hollywood Feed. We are grateful for your continued support and look forward to serving you and your pets in the future.
Absolutely awesome! My little boy Shih Tzu didn’t like anything that I purchased last time. He used to in the past but really turned his nose up this time and just sat around being sad lol. I called the store told them about it and they walked around while I was on the phone, picking out things and telling me what it was that they thought he would like. Needless to say he was in heaven after delivery and I could barely get him to go to bed without a treat still in his mouth! i’ve loved Hollywood feed ever since I discovered ... read more
Business response:
We're overjoyed to hear that your little boy Shih Tzu loved the products we recommended! Thank you for your kind words and for choosing Hollywood Feed.
I always find what I'm looking for and then some. The staff is very friendly and makes my dogs day/week.
Business response:
Thank you for your kind words, Jennifer! We're thrilled to hear that you always find what you're looking for at Hollywood Feed. Our friendly staff is dedicated to making both you and your dog happy. If you ever need anything, please don't hesitate to reach out to us at (512) 531-9936. We appreciate your support!
I'm never disappointed! Staff are amazing, and I always find more than I anticipated!!
I came in on Wednesday, January 18, 2023 around noon, and whoever was working the front desk helped me tremendously with my purchase. I just adopted a new puppy, and he helped me get all the equipment I needed to feel confident in my preparation. Thank you so much for your time and making sure that your customers felt cared for!
Business response:
Alex, We are THRILLED to hear about your wonderful experience at our store! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! Thank you for being a part of the Hollywood Feed family, and we look forward to seeing you again soon! PS: Once your new puppy gets all her shots, I'm sure the Gateway store staff would LOVE to meet her in person! Michael S Customer Service Hollywood Feed Be sure to visit hfu.h... read more
Great service!
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
Great help with my problems
Business response:
Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritioni... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 405 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.