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Hollywood Feed
- Pet Stores
- Austin, TX
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Austin, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to ... read more
Location details
9901 N Capital of Texas Hwy, Suite 150A, Austin, TX, 78759, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Wonderful customer service and great selections of food and other items.
Business response:
Lisa, we are THRILLED to hear about your wonderful experience at our store. Great customer service is always something that we strive for, alongside keeping a wide variety of healthy food for your fur baby in stock! We are happy to have such great feedback! Thank you for the review, and we hope to see you again soon!
Great store. Very helpful staff and my dogs love their treat selection.
Business response:
Amber, thank you for your superb review! We believe that our customers and their pets deserve the highest quality products and the best possible service, and we’re thrilled to have such amazing feedback. We look forward to seeing you and your pets again soon!
Very pleased with, not only the helpfulness, but the knowledge of the Hollywood Feed staff; I do wish it was still called Bark N Purr, which to me was an Austin business and not a national chain, but I guess they needed to grow? I will not stop shopping here - I love the store and the staff!
Business response:
We truly appreciate your continued support and the great review! Thank you so very much. We look forward to seeing you again soon!
good customer service although it would be nice if at the register they would mention the current specials especially if you already were going to purchase it...like the 3rd one free kind of thing
Business response:
Carol, thank you for your positive review. We strive to have the best customer service in the industry, therefore I am sorry the sales were not mentioned at checkout! I've escalated your comments to the Regional Manager over this location, Jana, so that she can address this with the team. We hope you'll give us the opportunity to improve on your next visit!
Very pleased with, not only the helpfulness, but the knowledge of the Hollywood Feed staff; I do wish it was still called Bark N Purr, which to me was an Austin business and not a national chain, but I guess they needed to grow? I will not stop shopping here - I love the store and the staff!
Business response:
We truly appreciate your continued support and the great review! Thank you so very much. We look forward to seeing you again soon!
good customer service although it would be nice if at the register they would mention the current specials especially if you already were going to purchase it...like the 3rd one free kind of thing
Business response:
Carol, thank you for your positive review. We strive to have the best customer service in the industry, therefore I am sorry the sales were not mentioned at checkout! I've escalated your comments to the Regional Manager over this location, Jana, so that she can address this with the team. We hope you'll give us the opportunity to improve on your next visit!
Great store. Very helpful staff and my dogs love their treat selection.
Business response:
Amber, thank you for your superb review! We believe that our customers and their pets deserve the highest quality products and the best possible service, and we’re thrilled to have such amazing feedback. We look forward to seeing you and your pets again soon!
Customer service was excellent. Also, I really like the lupine brand of collars and they have a wide selection.
Business response:
Seth, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our selection of Lupine collars and hope to see you again soon!
Customer service was excellent. Also, I really like the lupine brand of collars and they have a wide selection.
Business response:
Seth, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our selection of Lupine collars and hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 408 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.