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Hollywood Feed
- Pet Stores
- Austin, TX
About this business
Location details
9901 N Capital of Texas Hwy, Suite 150A, Austin, TX, 78759, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Great service
Business response:
We greatly appreciate your feedback about our great service. Thank you for choosing Hollywood Feed!
I’ve been coming to this location of Hollywood Feed for 6 years and I’ve always had an exceptional experience! The staff always spoil my dog with snacks and pets, to the point where I have to dangle a treat in front of my dog to get her to leave the store! I volunteer with a greyhound adoption group, and one of my favorite activities with new adopters is to take them to Hollywood Feed so they can have a positive first experience with their dog in a pet store. I would also like to mention one of the workers, Lisa, who has alw... read more
Business response:
Thank you for sharing your wonderful experience! We're thrilled Lisa and our team make every visit special for you and your dog. It's heartwarming to hear that you've been a loyal customer for 6 years and that you trust us enough to bring new greyhound adopters to our store. We're glad our staff's dedication to providing exceptional service and creating a welcoming environment for both pets and their owners has made such a positive impact. We appreciate your continued support and look forward to many more years of serving yo... read more
I love Lisa and Nick, who are ALWAYS so helpful and who genuinely engage with me every time I come in the store. They remember the kind of cat food my cats like and let me know about sales. They are such a blessing to me, and a true asset to HF. Not only are they service oriented, but are people oriented and always greet with smiles and conversation. I hope you give them both a big raise! Of course, the other employees are also good. But Nick and Lisa are a constant! I am thankful for them, and wish they could make customer ... read more
Business response:
We are delighted to hear about Lisa and Nick's exceptional service! They truly represent our commitment to genuine customer care. It's wonderful to know that they consistently engage with you, remember your cats' preferences, and keep you informed about sales. We greatly appreciate your kind words about their people-oriented approach and friendly demeanor. Rest assured, we value team members like Lisa and Nick who go above and beyond for our customers. Thank you for taking the time to share your positive experience with us.
You always seem to be well stopped on the items that you carry. And you are always friendly and helpful.
Business response:
We are absolutely thrilled to hear you find us well-stocked and appreciate our friendly, helpful service!
Had almost what we wanted. Lisa was excellent salesperson. Lisa was professional, friendly, and sweet to our 11 year old beagle. Lisa made thd purchasing experience a good one. Thanks Lisa
Business response:
Gus, we’re so glad your visit to the Gateway Hollywood Feed Store was a great one! Lisa will be thrilled to hear your kind words—she always brings that perfect mix of professionalism and warmth, and we love that she made your 11-year-old beagle feel special too. If you ever have product recommendations or anything you'd like to see in our stores, feel free to send them our way at [bark@hollywoodfeed.com](mailto:bark@hollywoodfeed.com). We always love hearing from you!
Grat place and awesome place to be at.
Business response:
Thank you for the great review! We're so glad to hear you enjoy being at Hollywood Feed. We look forward to seeing you again soon!
I appreciate the same day delivery, and the care that is taken to package and get things safely to my doorstep!
Business response:
Thank you for 5-stars! We're so glad to hear you're enjoying our Same Day Delivery service!! Our Same Day Delivery Service was made for the convenience of our customers in all situations. And we strive to provide speedy service for all our customers! We are always here for your pet’s needs! We truly appreciate your support and look forward to serving you and your pets again soon!
It was easy to make the purchase over the phone. The person was very pleasant. The delivery was within the time window mentioned.
Business response:
We are happy to hear that your purchase was easy and delivery was on time. Thank you for taking the time to share your experience with us.
Hollywood Feed is consistent with same day deliveries, which are always delivered in a timely manner. The staff at Hollywood Feed are always attentive & very friendly.
Business response:
Sherry, thank you for the awesome review! Our team strives to go above and beyond to provide great customer service! Our Same Day Delivery Service was made for the convenience of our customers in all situations. And we strive to provide speedy service for all our customers! We are always here for your pet needs! We're thrilled you're pleased and hope to deliver to you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 525 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.