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Hollywood Feed

5.0

About this business

Hollywood Feed is a natural and holistic pet specialty retail store in Chapel Hill, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family member... read more

Location details

83 S Elliot Rd, Suite 150, Chapel Hill, NC, 27514, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
5.0293 reviews
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Jenny C.'s profile image
Jenny C. 
on Birdeye

6 months ago

Great guidance, knowledgeable staff, and great products! 

Business response:

Thank you so much for such an outstanding review, Jenny! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!  

Eric M.'s profile image
Eric M. 
on Birdeye

7 months ago

My babies LOOOOVE Hollywood Feed! We drive from an hour away just to buy our dog food from yall. I really appreciate the staff because they are always so cheerful and helpful! 

Business response:

Thank you for your kind words, Eric! We're thrilled to hear that your furry friends enjoy our products. Our dedicated staff is always here to assist you with a smile. We truly appreciate your support and look forward to serving you again soon! 

Jane I.'s profile image
Jane I. 
on Birdeye

10 months ago

Great staff. Very helpful! 

Business response:

Thank you for your kind words, Jane! We're delighted to hear that our staff was helpful to you. If you ever need anything in the future, please don't hesitate to reach out to us at (984) 234-3077. 

Lisa G.'s profile image
Lisa G. 
on Birdeye

11 months ago

This was my first time at Hollywood Feed and I promise it won't be my last! Makayli (don't think I spelled it right) is an awesome employee. She took the time to answer every question I had and there were many, and listen to my concerns. She is kind and very knowledgeable about dog food and your store. I would highly recommend this store. Thank you for having what I wanted and needed. Lisa Gibson 

Business response:

Dear Lisa, Thank you so much for taking the time to write such a glowing review of your first experience at Hollywood Feed. We are delighted to hear that McKayleigh took such great care of you during your visit to our store. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! Your recommendation means a lot to us, and we look forward to welcoming you back to Hollywood Feed soon. If you have... read more

Patti G.'s profile image
Patti G. 
on Birdeye

a year ago

The staff is incredibly knowledgeable, and helpful, going above and beyond! 

Corina D.'s profile image
Corina D. 
on Birdeye

a year ago

Great customer service 

Business response:

Corina, we are so glad you loved your experience so much that you gave us 5-stars! We appreciate you being our valued customer! We hope to see you again soon! Dorcus M. Customer Service Manager Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry! 

Cathy F.'s profile image
Cathy F. 
on Birdeye

a year ago

HF is always knowledgeable and wonderful to us. If they have it we would not shop anywhere else! 

Business response:

Cathy, Thank you for the kind words! We appreciate your continued support! Our Village Plaza store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family, like our own. Thank... read more

June M.'s profile image
June M. 
on Birdeye

a year ago

I love this store! We told the sales lady we had not had a puppy in many years so she took a lot of time to explain everything we would need. The best pet supply store I’ve ever been to. We are looking forward to taking the puppy in for more of everything. 

Business response:

We are THRILLED to hear about your wonderful experience at our store! Because of awesome customers like you, we were ranked 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we lear... read more

Allison G.'s profile image
Allison G. 
on Birdeye

a year ago

Customer service is outstanding! 

Business response:

Allison, We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Michael S Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health... read more

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 5 star rating with 293 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.