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Hollywood Feed

4.9
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About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Charlotte, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood ... read more

Location details

9516 Riverbend Village Dr, Charlotte, NC, 28216, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9188 reviews
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6 reviews have no rating
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Marilyn L.'s profile image
Marilyn L. 
on Birdeye

2 weeks ago

The staff was very helpful when selecting a chew toy for my new rescue dog! Thanks! 

Business response:

We're thrilled to hear that our staff was able to assist you in finding the perfect chew toy for your new rescue dog, Marilyn! Thank you for taking the time to share your positive experience with us. If you ever need any further assistance, don't hesitate to reach out to us at (980) 900-9425. 

Andrea Casillas's profile image
Andrea Casillas 
recommend  Recommended
a month ago

First time coming here. The girls helping me were super sweet and nice! Even gave me a couple of sample treats for my pug to try since he is super picky! Will be definitely coming back!! 

Business response:

Thank you for your kind words, Andrea! We're thrilled to hear that our team provided excellent service and that your pug enjoyed the sample treats. We look forward to welcoming you back to Hollywood Feed soon! 

Nicole H.'s profile image
Nicole H. 
on Birdeye

a month ago

Mary was so kind, professional and knowledgeable. She answered all of my questions and helped me pick out the best dog toys for my pup. 

Business response:

Thank you, Nicole, for your positive review! We're thrilled to hear that Mary provided you with excellent service and helped you find the perfect toys for your pup. We appreciate your support and look forward to seeing you again at Hollywood Feed. 

Bonny H.'s profile image
Bonny H. 
on Birdeye

2 months ago

Very knowledgeable and nice. 

Business response:

Thank you for your positive feedback, Bonny! We're glad to hear that our team was knowledgeable and nice during your visit. If you have any further questions or need assistance, please don't hesitate to reach out at (980) 900-9425. 

Cindy F.'s profile image
Cindy F. 
on Birdeye

a year ago

Beyond and above customer service. 

Ajai L.'s profile image
Ajai L. 
on Birdeye

a year ago

Great customer service! I love the variety of treats available for my dog. The self-grooming stations are so convenient!! 

Dawn R.'s profile image
Dawn R. 
on Birdeye

a year ago

Great selection and knowledgeable and helpful staff. It was clear that the two people that I interacted with loved their animals as much as I love mine (over the top? Nah) 

Business response:

Thank you Dawn for the kind words! We appreciate your continued support! Our Riverbend Village store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family, like our own. Than... read more

Roger C.'s profile image
Roger C. 
on Birdeye

a year ago

Very helpful and friendly staff ! 

Business response:

Roger, We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon! Michael S Customer Service Hollywood Feed Be sure to visit hfu.holly... read more

Naomi K.'s profile image
Naomi K. 
on Birdeye

a year ago

Store is always clean, associates are friendly and very helpful 

Business response:

Naomi, Thank you so much for your excellent review! Our Riverbend Village store strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We are thrilled to have such amazing feedback. Hope to see you soon! Amber W. Customer S... read more

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 188 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.