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Hollywood Feed
- Pet Stores
- Charlotte, NC
About this business
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Charlotte, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood ... read more
Location details
9516 Riverbend Village Dr, Charlotte, NC, 28216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
The staff was very helpful when selecting a chew toy for my new rescue dog! Thanks!
Business response:
We're thrilled to hear that our staff was able to assist you in finding the perfect chew toy for your new rescue dog, Marilyn! Thank you for taking the time to share your positive experience with us. If you ever need any further assistance, don't hesitate to reach out to us at (980) 900-9425.
Mary was so kind, professional and knowledgeable. She answered all of my questions and helped me pick out the best dog toys for my pup.
Business response:
Thank you, Nicole, for your positive review! We're thrilled to hear that Mary provided you with excellent service and helped you find the perfect toys for your pup. We appreciate your support and look forward to seeing you again at Hollywood Feed.
Very knowledgeable and nice.
Business response:
Thank you for your positive feedback, Bonny! We're glad to hear that our team was knowledgeable and nice during your visit. If you have any further questions or need assistance, please don't hesitate to reach out at (980) 900-9425.
Beyond and above customer service.
Great customer service! I love the variety of treats available for my dog. The self-grooming stations are so convenient!!
Great selection and knowledgeable and helpful staff. It was clear that the two people that I interacted with loved their animals as much as I love mine (over the top? Nah)
Business response:
Thank you Dawn for the kind words! We appreciate your continued support! Our Riverbend Village store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family, like our own. Than... read more
Very helpful and friendly staff !
Business response:
Roger, We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon! Michael S Customer Service Hollywood Feed Be sure to visit hfu.holly... read more
Store is always clean, associates are friendly and very helpful
Business response:
Naomi, Thank you so much for your excellent review! Our Riverbend Village store strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We are thrilled to have such amazing feedback. Hope to see you soon! Amber W. Customer S... read more
Great employees to help you.
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavi... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 227 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.