Hollywood Feed's cover image
Claimed

This profile has been claimed by the business owner or representative.

Hollywood Feed - Indianapolis, IN

4.9
Get directions

About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Indianapolis, IN. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywo... read more

Location details

8142 E Southport Rd, Indianapolis, IN, 46259, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9256 reviews
Select a rating
Tom D.'s profile image
Tom D. 
on Birdeye

a year ago

Friendly, engaging employees who seem to really enjoy their work. The store is always clean and bright! 

Business response:

Tom, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer!  We hope to see you again soon! 

Robert S.'s profile image
Robert S. 
on Birdeye

a year ago

Love your store and so does our DOG 

Business response:

A 5-star review from a 5-star customer and your Fur Baby! Thank you for the great feedback, Robert!   Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!  

Eugenie W.'s profile image
Eugenie W. 
on Birdeye

a year ago

The staff is very friendly and helpful. My dog Callie had her spa day and Alexis gave her the royal treatment! Thanks!!! 

Business response:

Eugenie, Thank you for this wonderful review! WOW, 5-stars! We are ecstatic with this feedback about our Franklin store! We think they're awesome too. You and your Callie are like family to us and we're happy you have allowed a great connection with our team. Our groomers love to make every pet look and feel like royalty and we're thrilled to know that they have met your expectations! Alexis wants every pet leaving to be model ready! Thank you for being a part of the Hollywood Feed family! We look forward to seeing you agai... read more

Yanina B.'s profile image
Yanina B. 
on Birdeye

a year ago

Great friendly customer service. Very helpful and knowledgeable. Big variety of trustworthy brands 

Business response:

Yanina, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! 

Christy B.'s profile image
Christy B. 
on Birdeye

a year ago

The first visit I had, the young lady was very friendly and knowledgeable about your dog food choices. My dog has severe allergies and I’m struggling to find a solution even after $2500 at the dermatologist. She told me if I had a problem with it, I could return it. My dog broke out immediately and I did have to return it. The gentleman working when I made the return, gave no greeting, nasty looks, nasty attitude and made me feel so uncomfortable that I didn’t shop for anything else and I just left. He was completely rude! 

Business response:

Hi Christy, Thank you for taking the time to leave the review! I am glad to hear the one employee was able to take care of you so well. I apologize for your experience. At Hollywood Feed, we take pride in providing excellent customer service, and we appear to have dropped the ball in making you feel valued. This is being escalated to the regional manager, Deonte Barbee, so that they may take appropriate action with the team. We kindly ask that you provide any additional details about your experience at deontebarbee@hollywoo... read more

Yanina B.'s profile image
Yanina B. 
on Birdeye

a year ago

Great friendly customer service. Very helpful and knowledgeable. Big variety of trustworthy brands 

Business response:

Yanina, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! 

Robert S.'s profile image
Robert S. 
on Birdeye

a year ago

Love your store and so does our DOG 

Business response:

A 5-star review from a 5-star customer and your Fur Baby! Thank you for the great feedback, Robert!   Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!  

Eugenie W.'s profile image
Eugenie W. 
on Birdeye

a year ago

The staff is very friendly and helpful. My dog Callie had her spa day and Alexis gave her the royal treatment! Thanks!!! 

Business response:

Eugenie, Thank you for this wonderful review! WOW, 5-stars! We are ecstatic with this feedback about our Franklin store! We think they're awesome too. You and your Callie are like family to us and we're happy you have allowed a great connection with our team. Our groomers love to make every pet look and feel like royalty and we're thrilled to know that they have met your expectations! Alexis wants every pet leaving to be model ready! Thank you for being a part of the Hollywood Feed family! We look forward to seeing you agai... read more

Christy B.'s profile image
Christy B. 
on Birdeye

a year ago

The first visit I had, the young lady was very friendly and knowledgeable about your dog food choices. My dog has severe allergies and I’m struggling to find a solution even after $2500 at the dermatologist. She told me if I had a problem with it, I could return it. My dog broke out immediately and I did have to return it. The gentleman working when I made the return, gave no greeting, nasty looks, nasty attitude and made me feel so uncomfortable that I didn’t shop for anything else and I just left. He was completely rude! 

Business response:

Hi Christy, Thank you for taking the time to leave the review! I am glad to hear the one employee was able to take care of you so well. I apologize for your experience. At Hollywood Feed, we take pride in providing excellent customer service, and we appear to have dropped the ball in making you feel valued. This is being escalated to the regional manager, Deonte Barbee, so that they may take appropriate action with the team. We kindly ask that you provide any additional details about your experience at deontebarbee@hollywoo... read more

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 256 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com