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Hollywood Feed
- Pet Stores
- Indianapolis, IN
About this business
Location details
8142 E Southport Rd, Indianapolis, IN, 46259, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Love your store and so does our DOG
Business response:
A 5-star review from a 5-star customer and your Fur Baby! Thank you for the great feedback, Robert! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
The staff is very friendly and helpful. My dog Callie had her spa day and Alexis gave her the royal treatment! Thanks!!!
Business response:
Eugenie, Thank you for this wonderful review! WOW, 5-stars! We are ecstatic with this feedback about our Franklin store! We think they're awesome too. You and your Callie are like family to us and we're happy you have allowed a great connection with our team. Our groomers love to make every pet look and feel like royalty and we're thrilled to know that they have met your expectations! Alexis wants every pet leaving to be model ready! Thank you for being a part of the Hollywood Feed family! We look forward to seeing you agai... read more
Great friendly customer service. Very helpful and knowledgeable. Big variety of trustworthy brands
Business response:
Yanina, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
The first visit I had, the young lady was very friendly and knowledgeable about your dog food choices. My dog has severe allergies and I’m struggling to find a solution even after $2500 at the dermatologist. She told me if I had a problem with it, I could return it. My dog broke out immediately and I did have to return it. The gentleman working when I made the return, gave no greeting, nasty looks, nasty attitude and made me feel so uncomfortable that I didn’t shop for anything else and I just left. He was completely rude!
Business response:
Hi Christy, Thank you for taking the time to leave the review! I am glad to hear the one employee was able to take care of you so well. I apologize for your experience. At Hollywood Feed, we take pride in providing excellent customer service, and we appear to have dropped the ball in making you feel valued. This is being escalated to the regional manager, Deonte Barbee, so that they may take appropriate action with the team. We kindly ask that you provide any additional details about your experience at deontebarbee@hollywoo... read more
Love your store and so does our DOG
Business response:
A 5-star review from a 5-star customer and your Fur Baby! Thank you for the great feedback, Robert! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
The staff is very friendly and helpful. My dog Callie had her spa day and Alexis gave her the royal treatment! Thanks!!!
Business response:
Eugenie, Thank you for this wonderful review! WOW, 5-stars! We are ecstatic with this feedback about our Franklin store! We think they're awesome too. You and your Callie are like family to us and we're happy you have allowed a great connection with our team. Our groomers love to make every pet look and feel like royalty and we're thrilled to know that they have met your expectations! Alexis wants every pet leaving to be model ready! Thank you for being a part of the Hollywood Feed family! We look forward to seeing you agai... read more
The first visit I had, the young lady was very friendly and knowledgeable about your dog food choices. My dog has severe allergies and I’m struggling to find a solution even after $2500 at the dermatologist. She told me if I had a problem with it, I could return it. My dog broke out immediately and I did have to return it. The gentleman working when I made the return, gave no greeting, nasty looks, nasty attitude and made me feel so uncomfortable that I didn’t shop for anything else and I just left. He was completely rude!
Business response:
Hi Christy, Thank you for taking the time to leave the review! I am glad to hear the one employee was able to take care of you so well. I apologize for your experience. At Hollywood Feed, we take pride in providing excellent customer service, and we appear to have dropped the ball in making you feel valued. This is being escalated to the regional manager, Deonte Barbee, so that they may take appropriate action with the team. We kindly ask that you provide any additional details about your experience at deontebarbee@hollywoo... read more
Awful I had to have my daughter cut my dog’s nails as soon as I got home and I called and never got a call back! Her potty patch never got groomed! A total waste of my money
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 443 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.